Philips · 18 hours ago
Full Time - Field Engineer Program, Field Service Engineer - Houston, TX - July 2026
Philips is a health technology company dedicated to improving lives through quality healthcare. They are seeking individuals for their Field Service Engineer Program, where candidates will receive training to provide excellent customer service and technical support for medical equipment installation and maintenance.
B2BConsumer ElectronicsElectronicsLightingWellness
Responsibilities
Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs. Understand the customer's business and competitive environment; generate service revenue
Actively participate as a member of the regional work team; work to improve team processes and identify training gaps. Seek out opportunities to increase capability and capacity (i.e. may be required to become qualified in multiple modalities, learns new tools)
Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements
Utilize tools, support, resources, and escalation processes within required time frames to resolve customer and system problems timely and effectively. Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems)
Approximately 70% travel across the specified geography is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required
Qualification
Required
You have recently completed or are an upcoming graduate with an Associate or Bachelor's Degree in Electronics or Electronics Technology, Biomedical Instrumentation, Mechatronics, or similar (or BSEE/BSEET/BSME/BSMET)
Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment
Must be willing to relocate within the Service Zone upon promotion to Field Service Engineer 1 (Grade 35) after the successful completion of your first year of training. Candidate will be eligible for up to a 10K relocation bonus upon promotion reassignment, subject to other applicable factors
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position
You must be able to: Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements
You must be able to: Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations)
You must be able to: Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future
For this position, you must reside in ***or*** within commuting distance to **Houston, Texas****
Preferred
You've acquired previous internship or co-op experience in a diagnostic imaging (field or hospital-based) service environment or in electromechanical industries, preferred
Preferred experience in diagnostic x-ray/cardiovascular/cath labs/imaged guided therapy equipment., or similar in a regulated industry
Benefits
Generous PTO
401k (up to 7% match)
HSA (with company contribution)
Stock purchase plan
Education reimbursement
And much more.
Company
Philips
Philips is a technology company that operates in various fields, including healthcare, consumer electronics, lighting, and home appliances.
Funding
Current Stage
Public CompanyTotal Funding
$4.23BKey Investors
EXOR N.V.Bill & Melinda Gates FoundationInnovative Health Initiative
2025-03-19Post Ipo Equity
2024-05-23Post Ipo Debt· $756.82M
2023-11-07Grant· $44.6M
Recent News
2026-01-22
2026-01-22
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