Melrose Animal Clinic · 6 hours ago
Client Service Representative
Melrose, MA
Part-time
Onsite
New Grad, Entry Level
$21/hr - $21/hrMelrose Animal Clinic is a busy six-doctor AAHA-accredited veterinary hospital seeking a Part-Time Veterinary Client Service Representative to join their front desk and customer care team. The role involves providing exceptional service to pet owners, answering phones, scheduling appointments, and managing client inquiries in a fast-paced environment.
Health CareHospitalMedicalVeterinary
Responsibilities
Answering high-volume phones and responding to client inquiries
Scheduling veterinary appointments and managing calendars
Greeting clients and patients with professionalism and compassion
Processing payments and handling money accurately
Performing light cleaning and front-desk maintenance
Utilizing veterinary software and computer systems
Multitasking efficiently while maintaining a positive, friendly attitude
Qualification
Required
customer service experience
Answering high-volume phones and responding to client inquiries
Scheduling veterinary appointments and managing calendars
Greeting clients and patients with professionalism and compassion
Processing payments and handling money accurately
Performing light cleaning and front-desk maintenance
Utilizing veterinary software and computer systems
Multitasking efficiently while maintaining a positive, friendly attitude
Preferred
Previous customer service or receptionist experience required
Veterinary receptionist or veterinary CSR experience preferred
Strong communication, organizational, and multitasking skills
Ability to thrive in a busy veterinary hospital setting
Professional, dependable, and team-oriented
Benefits
Health | Dental | Vision Discount care programs
Employee discounts
Training and Career development
Company
Melrose Animal Clinic
Melrose Animal Clinic offers vaccinations, dental care, surgery, allergies, emergency care, diagnostic, and pain management services.
Founded in 1982
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Gaura Shah
Chief Medical Officer
Company data provided by crunchbase