DNI (Delaware Nation Industries) · 15 hours ago
ServiceNow Administrator-541011
United States
Full-time
Remote
Mid Level
3+ years expDelaware Nation Industries is currently seeking a ServiceNow Administrator to support a federal agency serving over 4000 users. The role involves managing the application lifecycle of ServiceNow, including development, testing, and deployment while adhering to DoD security protocols and best practices.
Business DevelopmentConsultingInformation ServicesInformation TechnologySoftware
No H1B
U.S. Citizen Only
Responsibilities
Develop, configure, and customize ServiceNow applications and modules based on user requirements and DoD security standards
Create and maintain workflows, business rules, UI policies, client scripts, and other ServiceNow components
Develop and maintain transform maps for data imports and integrations, ensuring data integrity and accuracy
Integrate ServiceNow with other DoD systems and applications using APIs and other integration methods
Collaborate with full-stack application developers to design, develop, and implement custom integrations between ServiceNow and other enterprise systems
Perform system and integration testing, including unit, functional, and regression testing
Troubleshoot and resolve ServiceNow platform and application issues
Collaborate with stakeholders to gather requirements, provide technical guidance, and ensure solution alignment with business needs
Manage and deploy update sets following established change management processes
Develop and maintain technical documentation, including design specifications, user manuals, and training materials
Stay current with ServiceNow platform updates, releases, and best practices
Adhere to DoD security regulations and policies, including NIST SP 800-53 and other relevant frameworks
Qualification
Required
3+ years of experience developing on the ServiceNow platform
Must possess ServiceNow Certified Application Developer certification
Experience with ServiceNow modules such as GRC, IRM, SPM, ITSM, LSM
Experience creating and maintaining complex transform maps within ServiceNow
Understanding of HTML, CSS, and other web technologies
Experience with ServiceNow scripting, including client-side and server-side scripting
Experience integrating ServiceNow with other systems using APIs (REST, SOAP)
Experience collaborating with other development teams on complex integration projects
Excellent communication, interpersonal, and problem-solving skills
Preferred
Experience with Agile development methodologies
Additional ServiceNow Certifications are a plus (i.e. Certified Implementation Specialist - Strategic Portfolio Management and Risk and Compliance)
Experience working in a DoD environment and familiarity with DoD security regulations and policies (highly desired)
Company
DNI (Delaware Nation Industries)
The DNI family consists of tribally owned companies featuring multiple HUBZone and SBA 8(a) Certified companies operating as federally recognized prime contractors providing state-of-the-art Enterprise IT services, Cybersecurity services, Research and Development, Construction, Management, and Professional services to federal and commercial clients.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jerry Kennedy
Chief Team Servant (aka President & CEO)
Jay Graham
President
Recent News
2024-02-18
Company data provided by crunchbase