GE HealthCare · 16 hours ago
Field Engineer 1 Monitoring/Diagnostic Cardiology - Los Angeles, CA
United States
Full-time
Onsite
Entry Level
$72K/yr - $108K/yr
4+ years expGE HealthCare is a leading global medical technology and digital solutions innovator. The Field Service Engineer I is responsible for performing preventative maintenance and troubleshooting on medical equipment to ensure optimal healthcare delivery, while also assisting experienced engineers and engaging with customers to enhance satisfaction and service efficiency.
AppsHealth CareHealth DiagnosticsHome ImprovementHome RenovationInternetMedical
No H1B
Responsibilities
Perform timely and accurate preventative maintenance, installations, and troubleshooting on medical equipment within a hospital or healthcare system to ensure optimal delivery of healthcare services to patients
Assist more experienced field engineers with equipment installation
Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment
Effectively communicate and partner with teammates and colleagues
Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction
Partner with the customer and recommend value-added services that will help the customer run their business more efficiently
Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times
Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner
Serve as a member of the account community for key accounts
Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs
Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business
Keep up to date with competitor information and market trends
Answer service calls independently without assistance within one year of employment
Qualification
Required
Associate's or Bachelor's degree in Computer Information Systems, Information Technology, Networking, Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment
Valid Driver's License
Ability to be available after-hours and/or work a rotating on-call schedule, including weekends
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening
Preferred
Ability to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch or squat, kneel or crawl, sit and stand for long periods of time. Must also be able to reach at, above and below shoulder level, flex or extend neck and have good hand and finger dexterity
Benefits
Medical
Dental
Vision
Paid time off
A 401(k) plan with employee and company contribution opportunities
Life
Disability
Accident insurance
Tuition reimbursement
Company
GE HealthCare
GE Healthcare provides a wide range of medical technologies and services to healthcare providers and researchers. It is a sub-organization of General Electric.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.52BKey Investors
Bill & Melinda Gates Foundation
2024-11-07Post Ipo Secondary· $1.17B
2024-09-12Post Ipo Secondary· $1.29B
2024-02-16Post Ipo Secondary· $1.07B
Leadership Team
Catherine Estrampes
President and CEO, US & Canada
Luiz Verzegnassi
President & CEO, Services
Recent News
2026-01-16
Medical Device Network
2026-01-16
Company data provided by crunchbase