Corning Incorporated · 18 hours ago
Service Now Process Analyst
Charlotte, NC
Full-time
Onsite
Mid, Senior Level
$92K/yr - $126K/yr
3+ years expCorning Incorporated is one of the world’s leading innovators in glass, ceramic, and materials science. The ServiceNow Process Analyst is responsible for ensuring successful delivery and optimization of ServiceNow solutions across enterprise environments, collaborating with stakeholders and coordinating with cross-functional teams for project success.
Manufacturing
No H1B
Responsibilities
Collaborate with stakeholders to gather and refine requirements
Ensure adherence to best practices and governance standards
Perform quality assurance and validation of platform changes
Support continuous improvement and innovation initiatives
Develop and maintain technical documentation
Coordinate with cross-functional teams for project success
Qualification
Required
Strong understanding of ServiceNow architecture and workflows
Experience with integrations and data migration
Excellent communication and stakeholder management skills
Advanced module expertise: ITSM, ITOM, SPM, HRSD, CSM, SecOps, GRC, App Engine Studio
Minimum 3-5 years of hands-on ServiceNow experience
Experience in large-scale enterprise implementations
Leadership experience managing cross-functional teams
Strong ITIL and digital transformation background
Proven track record of delivering complex ServiceNow projects
Bachelor's degree in computer science, Information Technology, or related field
Required: ITIL V3/V4, Scrum Master Certification or SAFe (Scaled Agile Framework)
Preferred
ServiceNow Certified System Administrator
Benefits
Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well.
100% company-paid pension benefit with fixed contributions that grow throughout your career.
Matching contributions to your 401(k) savings plan.
Medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
Recognition program to celebrate successes and reward colleagues who make exceptional contributions.
Company
Corning Incorporated
Corning is a manufacturer of glass, ceramics, and related materials.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Gabrielle Bailey
CEO & Executive Communications
Steve Warneke
Chief of Staff to the CEO
Recent News
EIN Presswire
2025-10-28
Benzinga.com
2025-08-22
Research and Markets
2025-08-18
Company data provided by crunchbase