Tax Examiner I - Collections jobs in United States
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State of Colorado · 22 hours ago

Tax Examiner I - Collections

The Colorado Department of Revenue is dedicated to helping Coloradans navigate government complexities. The Tax Examiner I in the Collections section will collect delinquent taxes, answer taxpayer inquiries, and resolve account issues while providing excellent customer service.

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Responsibilities

Research, explain, and advise taxpayers on how to comply with Colorado tax laws, especially those pertaining to outstanding tax debt and collection enforcement
Perform research, analysis, and necessary adjustments to customer accounts
Provide high-quality customer service and de-escalate conflicts when necessary

Qualification

Collections experienceGenTax softwareMicrosoft SuiteGoogle SuiteCustomer serviceCall center experienceVerbal communicationWritten communicationFast-paced environment

Required

High school diploma or General Education Diploma (GED)
Two (2) years of experience in an occupational field related to the work assigned to the position

Preferred

Collections and/or tax experience
Experience using GenTax software
Proficient with Microsoft and Google Suite
Experience in a fast-paced, independent, and production driven environment
High-quality verbal and written communication skills
Experience with public facing customer service
Experience working in a call center environment

Benefits

Medical, Dental, and Vision benefits with HSA and FSA options along with 2 weeks of paid sick leave per year (accrued on a monthly basis), and optional participation in the State of Health program as a roadmap to improved health.
Vacation leave is accrued on a monthly basis according to the length of time with the State, starting with 8 hours per month, and 11 paid holidays per year.
Automatic enrollment in Public Employees’ Retirement Association (PERA) for an unparalleled pension and additional options for 401(k) and 457 plan participation.
No cost basic life & accidental death and dismemberment insurance with an option to buy additional coverage.
Access to BenefitHub for discounts on everything from car insurance to movie tickets to meal subscriptions.

Company

State of Colorado

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State of Colorado is a non profit organization.

Funding

Current Stage
Late Stage

Leadership Team

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Jeanni Stefanik
Chief Financial Officer
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Alan Salazar
Chief Strategy Officer for Colorado Governor John Hickenlooper
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