NEOGOV · 10 hours ago
Disabled Veterans Case Manager (DVCM): WorkSource Thurston
Thurston County – Tumwater, WA
Full-time
Onsite
Mid Level
$55K/yr - $73K/yr
3+ years expNEOGOV is seeking a dedicated, mission-driven professional to serve as a Disabled Veterans Case Manager (DVCM). In this role, you will provide intensive case management and employment services to veterans and eligible spouses facing significant barriers to employment, helping them navigate the workforce effectively.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Conduct veteran intake, assess employment barriers, and document services in ETO (Efforts to Outcomes)
Develop and maintain individualized employment plans; provide ongoing counseling, motivation, and follow-up
Deliver job readiness support, including vocational guidance, labor market information, and referrals to training and supportive services
Help veterans translate military experience, access grants or programs, and connect to suitable job opportunities
Perform targeted outreach using UCX and other rosters; engage veterans at community events and partner locations
Build and maintain relationships with the VA, VR&E, LVERs, CVSRs, colleges, community agencies, and veteran-serving organizations
Refer veterans to health, housing, education, and counseling resources as needed
Complete required reports, track outcomes, and maintain accurate case documentation
Participate in required training and provide staff education on veteran-related topics
Qualification
Required
One year as a WorkSource Specialist 3 or equivalent class within the Employment Security Department, or another state's Employment Security agency
A Bachelor's degree and three years of relevant experience in workforce development, social or human resource services, public relations, or public contact work, such as: unemployment insurance, social services, human resource services, education, public relations, benefits programs, insurance claims, law enforcement and banking OR a combination of education and/or relevant experience
A Master's degree will substitute for one year of the required experience
A combination of education and/or relevant experience
The ability to take action to learn and grow
The ability to take action to meet the needs of others
Client-Centered Service Delivery: Needs assessment to evaluate client situations, goal setting to establish realistic objectives, case management to develop and oversee service plans, problem-solving to address barriers, and communication skills to guide and support clients effectively
Eligibility Assessment Expertise: Ability to evaluate and determine client qualifications
Client Motivation and Career Planning Expertise: Ability to encourage workforce engagement
Career Coaching and Follow-Up Expertise: Ability to provide ongoing workforce guidance
Stakeholder Engagement Expertise: Ability to collaborate with workforce partners
Workforce Program Improvement Expertise: Ability to structure service enhancements
Preferred
Data Management: Ability to accurately enter and maintain detailed case notes and ensure timely and consistent data entry to support performance reporting and compliance with program standards
Veteran Focused Service Delivery: Ability to provide individualized employment services to eligible veterans, with a focus on those facing significant barriers to employment
Organizational and Time Management: Ability to maintain organized records, schedules, and documentation to ensure efficient service delivery and audit readiness
Selective preference will be accorded to Veterans with first priority given to qualified service-connected disabled Veterans, second to qualified eligible Veterans, and third given to qualified eligible persons as defined by Title 38, USC, Section 4101(5)
Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
State Employees are members of the Washington Public Employees' Retirement System (PERS).
Employees also have the ability to participate in the Deferred Compensation Program (DCP).
All state employees are covered by the federal Social Security and Medicare systems.
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Full-time employees earn eight hours of sick leave per month.
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165 or the applicable collective bargaining agreement (CBA).
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
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2025-10-31
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