Children's Hospital of Philadelphia · 19 hours ago
Patient Financial Services Specialist
Philadelphia, PA
Full-time
Onsite
Mid Level
$29.50/hr - $37.61/hr
3+ years expChildren’s Hospital of Philadelphia (CHOP) is dedicated to advancing pediatric care and offers numerous opportunities for innovation. The Patient Financial Services Specialist will lead projects, handle complex issues, and act as a subject matter expert while managing inter-departmental relationships and workflows.
Child CareHealth CareHospitalMedicalNon Profit
Responsibilities
Acts as subject matter expert in their department, manages projects to timely completion, troubleshoots issues and maintains accurate and compliant workflows
Holds inter-departmental relationships within PFS and outside of PFS; manages assigned workflows and work queues associated with these relationships and is the primary communicator with the department for any improvement opportunities
Monitors work queues assigned as their responsibility, meeting established production and quality standards for the assigned tasks
Specific focus is project oriented. Identify trends, training opportunities, denial prevention initiatives and maintaining internal controls for the department
Performs workflow analysis, documents workflows, and testing planning in support of departments strategic and operational objectives
Stays current on regulations and industry standard trends to ensure CHOP is compliant
Responsible for creating presentation and data analytics to drive change and improvements
Documents processes to help keep revenue cycle stakeholders informed and identify optimization opportunities
Other duties as assigned
Qualification
Required
High School Diploma / GED Required
At least three (3) years of work experience in healthcare billing or collections environment or other related role. Required
Demonstrated success in resolution of patient accounts; demonstrated ability to identify trends and complete assignments timely Required
Strong math aptitude (Required proficiency)
Excellent organizational skills. (Required proficiency)
Clear and concise decision making skills (Required proficiency)
Leadership skills (Required proficiency)
Detail oriented (Required proficiency)
String interpersonal skills (Required proficiency)
Excellent writing and oral communication skills (Required proficiency)
Ability to work independently; results oriented (Required proficiency)
Ability to handle confidential matters. (Required proficiency)
Flexibility to work overtime as needed/required (Required proficiency)
Experience with personal computers including Excel (Required proficiency)
Preferred
Bachelor's Degree Preferred
Certified Coding Specialist (CCS) - AAPC, AHIMA - upon hire - Preferred
Certified Coding Specialist-Physician-Based (CCS-P) - AAPC, AHIMA - upon hire - Preferred
Certified Professional Coder (CPC) - AAPC, AHIMA - upon hire - Preferred
Certified Professional Coder Apprentice (CPC-A) - AAPC, AHIMA - upon hire - Preferred
Experience with Epic system (Preferred proficiency)
Benefits
Fair and transparent pay practices
Factors such as skills and experience could result in an offer above the salary range noted in this job posting
Company
Children's Hospital of Philadelphia
Since its start in 1855 as the nation's first hospital devoted exclusively to caring for children, The Children's Hospital of Philadelphia has been the birthplace for many dramatic firsts in pediatric medicine.
10001+ employees
H1B Sponsorship
Children's Hospital of Philadelphia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (175)
2024 (170)
2023 (140)
2022 (115)
2021 (70)
2020 (53)
Funding
Current Stage
Late StageTotal Funding
$33.35MKey Investors
UnitedHealthcare Community PlanNational Cancer InstituteBill & Melinda Gates Foundation
2025-12-10Grant· $1.7M
2025-09-29Grant· $1M
2025-06-18Grant· $1M
Leadership Team
Ron Keren
Senior Vice President and Chief Medical Officer
Adam Resnick
Director of the Center for Data Driven Discovery in Biomedicine (D3b)
Recent News
Company data provided by crunchbase