Energy Transfer · 18 hours ago
Sr Analyst - Services & Warranty
Odessa, TX
Full-time
Onsite
Senior Level
5+ years expEnergy Transfer is a single-source provider of natural gas compression equipment and services to the oil & gas industry. The Sr Analyst - Services & Warranty will analyze and validate job costs, maintain dashboards for financial metrics, and facilitate warranty-related issues while ensuring compliance with warranty policies.
EnergyOil and GasRenewable Energy
Responsibilities
Analyze/Validate all Services and Warranty job costs for accuracy before invoicing and project closure
Establish/Maintain dashboards for Services and Warranty Depts. to report Financial and KPI metrics
Create/maintain a system for standardize quoting templates for all SEC Service jobs
Facilitate all warranty related issues and direct traffic within SEC to address warranty claims
Must have thorough understanding of SECs warranty policies, procedures and contractual terms and conditions related to warranty for equipment sold
Ability to gather facts, data, and information necessary to make informed decisions on warranty claims
Open W.O.s in SAP when necessary to capture costs of repairs for warranty related issues
Create and maintain folders for each warranty job to include all information related to the issue and corrective action taken. This will include details on work performed, costs associated to making repairs, email correspondence related to the job, daily work reports, claims/credit memos from OEMs and invoices to responsible party
Maintain all warranty documents/data within Quality Issue Reporting System
Coordinate corrective action plans with customers, Field service area managers, and OEMs to address warranty related issues
Must have thorough understanding of OEM warranty policies and warranty claim procedures
Submit warranty claims to OEMs, and coordinate defective parts returns to the OEMS for warranty claim processing
Maintain communication with OEMs on open warranty claims until credits are issued to SEC
Follow up with accounting to verify credit memos are applied to the correct warranty jobs
Receive warranty registration documentation from commissioning personnel, review for accuracy/completeness and submit to OEMs
Update technical training progression plans for each service technician as milestones are reached
Maintain documentation/vehicle registrations/Element cards for services dept. in support and maintenance of vehicles. Keep track of and condition of Service dept. vehicles
Maintain a clean and safe work environment
Assist Service Area Managers with administrative duties as needed
Qualification
Required
Bachelor's degree or equivalent work experience
5-8 years in the compression manufacturing/service industry
Advanced computer skills in Microsoft office (Excel, Word, Outlook, SharePoint)
Must be able to foster and maintain excellent relationships with customers. Complete understanding of company's warranty, product manufactured, and detailed knowledge of customer contract
Ability to determine appropriate course of action in more complex situations that may not be addressed by existing policies, procedures or protocols. Decisions include such matters as changes of policies and regulations, order in which work is done, and application of established procedures
Preferred
3-5 years' experience in warranty administration preferred
1-3 years in KPI/Metrics reporting preferred
Experience in Power BI software is preferred
Previous experience in SAP/Oracle Based Work order management system is preferred
Company
Energy Transfer
Energy Transfer LP (NYSE: ET) owns and operates one of the largest and most diversified portfolios of energy assets in the United States, with more than 125,000 miles of pipeline and associated energy infrastructure.
10001+ employees
H1B Sponsorship
Energy Transfer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (15)
2023 (7)
2022 (3)
2021 (4)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
$20.24BKey Investors
Stephens Group
2026-01-12Post Ipo Debt· $3B
2025-08-11Post Ipo Debt· $2B
2025-02-18Post Ipo Debt· $3B
Leadership Team
T
Thomas Long
Co-Chief Executive Officer
L
Leanne Campbell
Vice President Legal
Recent News
2026-01-13
2026-01-13
2026-01-06
Company data provided by crunchbase