ECS · 8 hours ago
ServiceNow Sr. AI Technical Architect/Developer
United States
Full-time
Remote
Senior Level
$170K/yr - $205K/yr
5+ years expECS is a leading mid-sized provider of technology services to the United States Federal Government, and they are seeking an experienced ServiceNow Sr. AI Technical Architect/Developer to join their team. The role involves designing, developing, and implementing automated workflows using ServiceNow’s Now Assist and AI Agents, as well as integrating with external Large Language Models (LLMs).
Artificial Intelligence (AI)Cloud InfrastructureComplianceConsultingCyber SecurityInformation TechnologyMachine LearningSecuritySoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Help drive the implementation and delivery of next-generation AI-driven solutions
Design, develop, and implement automated workflows using ServiceNow’s Now Assist, AI Agents, and integrations with external Large Language Models (LLMs)
Qualification
Required
Must be a US Citizen per the contract with the ability to obtain a Public Trust or DoD Secret level clearance or higher
Bachelor's Degree in CIS, Computer Science, or equivalent
Must be able to architect and develop solutions leveraging ServiceNow Now Assist and AI Agents to automate complex business processes
3+ years of experience in AI implementation, including practical application of Generative AI and configuring AI-driven workflows
5+ years of ServiceNow development experience in ITSM, ITAM, SPM, HRSD, and/or equivalent
Demonstrated experience working with AI and LLM APIs (e.g., OpenAI, Azure OpenAI, Google Gemini) and integrating them into enterprise workflows
ServiceNow Fundamentals (CSA) and ServiceNow Implementation certifications
Functional and technical knowledge of the ServiceNow configuration and implementation
Consultant in 3 or more ServiceNow implementation projects
Strong knowledge of JavaScript within ServiceNow
Implementation experience working directly with customers and clients to define AI strategies and use cases
Knowledge of LDAP, AD, SSO, Email Infrastructure, Web Services (REST/SOAP)
Preferred
ServiceNow certifications in two or more applications (CAD, ITSM, CSM, HRSD, or App Engine)
Knowledge of Generative AI Controller and Now Assist capability framework
ITILv3 or ITILv4 fundamentals certification
Security Plus (Sec+) certification or equivalent
Knowledge of relational databases
Knowledge of systems, infrastructure, and networks
Familiarity with prompt engineering and fine-tuning models for enterprise specific contexts
Company
ECS
ECS is a fast-growing 4,000-person, $1.2B provider of advanced technology solutions for federal civilian, defense, intelligence, and commercial customers.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-01-31Acquired
2015-04-10Private Equity
Leadership Team
Keith McCloskey
VP / Chief Technology Officer
Ryan Garner
Chief Financial Officer
Recent News
Business Wire
2026-01-22
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2025-03-26
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