Optum · 11 hours ago
Clinical Administrative Coordinator
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. In this role as a Clinical Administrative Coordinator, you will be a key component in customer satisfaction, ensuring patient care is delivered in a timely manner while managing member cases and educating them about program benefits. You'll also assist in scheduling home care services and provide high-quality customer service to internal and external customers.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Ensure patient care is delivered in a timely manner and in compliance with state and federal regulations for home care through scheduling patients at time of intake and throughout certification period in compliance with physician orders
Assure high quality customer-patient service to all internal and external customers primarily through telephone communications by answering incoming calls and inquiries from health care system representatives to coordinate with office and field clinicians
Assist manager and clinicians to assure home care services including supervisory visits are scheduled and delivered in compliance with state and federal regulations through ongoing audit by monitoring of key reports and scheduling authorizations for ongoing visits
Multi-task; utilizing multiple applications at a time
Heavy phones and data entry
Qualification
Required
High School Diploma/GED (or higher)
2+ years of customer service experience
Intermediate level of proficiency with MS Word, Excel and Outlook
Preferred
Experience working within the health care Industry and with health care insurance
Experience working in a hospital, physician's office, or medical clinic setting
Experience in home health
A clerical or administrative support background
Knowledge of ICD-9 and CPT codes
Previous experience with EPIC
Experience working in a call center
Bilingual English/Spanish
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-29
2025-11-19
2025-11-07
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