PestCo · 8 hours ago
Customer Service Coordinator
Telford, PA
Full-time
Onsite
New Grad, Entry LevelPestCo is a leader in the commercial pest control industry, and they are seeking an experienced Customer Service/Administrative Coordinator to join their team. The role involves managing routes, maintaining databases, processing payments, and responding to customer inquiries.
Professional ServicesService Industry
Responsibilities
Manage routes for managers & technicians
Maintain FieldRoutes database of customers, technician routes, appointments
Review invoices & email to customers
Process customer payments
Handle incoming calls and customer inquiries
Respond to routine customer questions and concerns promptly as needed
Maintain database of leads & sales
Contact customers regarding their account balance or autopay problems
Maintain an efficient calendar of day-to-day activities
Develop a strong knowledge of the company’s processes and services
All duties for Customer Service Representative assigned by management
Qualification
Required
High school diploma or equivalent
Strong Communication skills (verbal, written and in-person)
Strong customer service and in-person presentation skills
Strong attention to detail and accurate record keeping
Self-motivated and results driven
Firm knowledge of Microsoft Word, Excel, Teams
Pass a background check
Preferred
Pest Control experience preferred but not required
Benefits
Overtime, Commissions, and Bonuses (for applicable roles)
Paid Time Off, Paid Sick Time, & Paid Holidays
Medical, Dental, and Vision Insurance
Company Provided Life Insurance
401K – Employer Match
Health Savings Account (HSA) - Automatic Employer Contribution
Flexible Spending Account (FSA), Dependent Care FSA
Voluntary Life Insurance (Employee, Spouse & Child)
Voluntary Short-Term and Long-Term Disability
Voluntary Options (Accident, Critical Illness, and Hospital Indemnity Coverage)
Employee Assistance Program
PestCo Discounts Program (Included Child Care, Event Tickets, and thousands of Discounts!)
Educational Resources and Training provided on-the-job.
Company
PestCo
At PestCo, we are dedicated to earning the loyalty of every customer we have the privilege to serve so that we can create real opportunities for our team members.
Founded in 2021
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-11-02Acquired
Leadership Team
David LeResche
President & Chief Operating Officer
Recent News
Morningstar.com
2026-01-22
Morningstar.com
2025-12-09
Venture Capital Firms
2025-07-10
Company data provided by crunchbase