BCD Meetings & Events · 15 hours ago
Supervisor, Small Meetings (Life Sciences)
BCD Meetings & Events is a leading meetings and events agency committed to creating connections that inspire and motivate. The Operations Supervisor will oversee project development and execution in the Life Science Center of Excellence, ensuring client satisfaction and operational success while managing team members and supplier relationships.
Event ManagementEventsTravel
Responsibilities
Responsible for providing leadership and day-to-day management of staff, operational success and overall customer satisfaction in area of compliance/controls
Continuous review and positive engagement of team feedback/focus groups on processes to identify gaps, overlaps and/or more efficient processes
Be proactive and anticipatory with operational trends and implement necessary changes in a timely manner
Develop a culture of team vs. individuals
Effectively manage direct reports, setting performance expectations and providing training and skill development based on job function
Schedule and hold regular team meetings and one-on-one meetings
Responsiveness to staff ideas, communicate validity and action plan to implement staff member idea (credit staff members)
Conduct employee annual and mid-year performance reviews. Establish plans with individuals to ensure maximized performance against goals
Interact with other enterprise account leadership surrounding best practices, efficiency gains and innovation
Serve as a member of the BCD management team and participate in company level best practice sharing, sales opportunities, organizational education, etc
Qualification
Required
Proven project management, team leadership and consultation skills
Expert project and timeline management
Client facing presence and professional verbal and written communication skills; Strong written recap skills
High level of understanding of event technology with special focus on online registration software and onsite tools
Minimum 3+ years' experience in event online registration, program management and program operations of all sizes and complexities; Experienced each of the following components (Not necessarily on the same program)
Working knowledge of Cvent
Solid administrative skills (including strong Microsoft Outlook, Phone coverage, etc.)
Strong Excel reporting skills
Benefits
Comprehensive healthcare
Retirement plans
Continued education support
Diverse work locations
Travel and hotel discounts
Volunteer and sustainability opportunities
Successful employee recognition program
Company
BCD Meetings & Events
BCD Meetings & Events energize and streamline the business of meetings and events.
Funding
Current Stage
Late StageRecent News
GlobeNewswire News Room
2025-07-14
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