Product Manager, Agent Analytics and Optimization jobs in United States
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Conviva · 4 days ago

Product Manager, Agent Analytics and Optimization

Conviva is the intelligence layer for digital businesses, focused on optimizing consumer interactions through AI agents and digital platforms. They are seeking a Product Manager to develop an Agent Experience Analytics product within their Digital Intelligence Platform, addressing challenges in agent performance and user outcomes.

AdvertisingAnalyticsInformation TechnologyMarketingMedia and EntertainmentSocial MediaSoftwareVideoVideo Streaming
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H1B Sponsor Likelynote

Responsibilities

Own product outcomes for Agent Experience Analytics: defining vision, strategy, roadmap, and success metrics
Discover and define the category: talk to customers weekly, map workflows, validate problems, and translate insights into sharp product bets
Partner deeply with engineering, design, and data/ML to ship high-quality product experiences from concept to launch to iteration
Drive execution: prioritize ruthlessly, unblock teams, manage tradeoffs, and ensure timely delivery

Qualification

Product ManagementAI/ML CollaborationCustomer EngagementData AnalysisTeam AlignmentCommunication Skills

Required

Own product outcomes for Agent Experience Analytics: defining vision, strategy, roadmap, and success metrics
Discover and define the category: talk to customers weekly, map workflows, validate problems, and translate insights into sharp product bets
Partner deeply with engineering, design, and data/ML to ship high-quality product experiences from concept to launch to iteration
Drive execution: prioritize ruthlessly, unblock teams, manage tradeoffs, and ensure timely delivery
You're energized by 0→1 ambiguity and can turn fuzzy problems into crisp product direction
You're customer-obsessed but practical—deep empathy plus strong prioritization
You communicate clearly in writing and in live discussions
You can zoom out (strategy) and zoom in (details) without getting stuck in either
You build alignment fast and keep teams moving

Benefits

Equity
Benefits

Company

Conviva is the leading global streaming analytics platform.

H1B Sponsorship

Conviva has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (9)
2023 (10)
2022 (1)
2021 (15)
2020 (5)

Funding

Current Stage
Late Stage
Total Funding
$110M
Key Investors
Notable CapitalPelion Venture Partners
2017-06-15Series Unknown· $40M
2014-03-10Debt Financing· $10M
2012-02-06Series D· $15M

Leadership Team

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Keith Zubchevich
President and Chief Executive Officer
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Aditya Ganjam
Co-Founder & Chief Product Officer
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Recent News

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