Pomeroy · 14 hours ago
Datacenter Manager
Boulder, CO
Full-time
Onsite
Mid, Senior LevelPomeroy is seeking a Business Relationship Manager I for their Systems Operations. This role is responsible for building and maintaining relationships with clients, managing work efforts of contributors, and ensuring compliance with client metrics and service level agreements.
Consulting
Responsibilities
Work closely with the client and Pomeroy personnel to understand the client's requirements
Attend client meetings as needed to maintain a positive relationship
Look for opportunities to present other Pomeroy services to the client
Facilitate team meetings effectively
Provide on-going communication between Pomeroy, client(s), and employees
Facilitate the use of personal/holiday time with direct staff
Assure accurate and timely SLA report generation, validation and presentation of compliance to customer metrics
The BRM-DCS will be responsible for managing operations in their assigned area (Systems Operations)
Must be well versed in Systems Operations (Batch, Network, Midrange, Mainframe), AS400, Production Control
Understand budgeting and financials for area of responsibility
Assist with forecasting
Review, track and analyze financial performance and take necessary actions, with appropriate management approval, to meet or exceed financial objectives
Reports directly to Business Operations Manager, DCS
Qualification
Required
Responsible for building and maintaining a positive relationship with new and existing clients
Establishing and enhancing relationships with key personnel within the client organization
Work with Pomeroy and client personnel to understand client requirements
Manage the work efforts of individual contributors
Work with management to maintain staffing levels
Complete performance reviews
Assist with completion of training/certification
Represent the client's interests while maintaining a positive image of Pomeroy
Understand the SOW and the extent and limitations of what Pomeroy is expected to provide
Identify all client metrics and assure reporting on measurement
Work closely with the client and Pomeroy personnel to understand the client's requirements
Attend client meetings as needed to maintain a positive relationship
Look for opportunities to present other Pomeroy services to the client
Facilitate team meetings effectively
Provide on-going communication between Pomeroy, client(s), and employees
Facilitate the use of personal/holiday time with direct staff
Assure accurate and timely SLA report generation, validation and presentation of compliance to customer metrics
Responsible for managing operations in their assigned area (Systems Operations)
Must be well versed in Systems Operations (Batch, Network, Midrange, Mainframe), AS400, Production Control
Understand budgeting and financials for area of responsibility
Assist with forecasting
Review, track and analyze financial performance and take necessary actions, with appropriate management approval, to meet or exceed financial objectives
Reports directly to Business Operations Manager, DCS
Company
Pomeroy
Technology is mission-critical to your business so it must work — continuously.
Founded in 1982
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Clearlake Capital Group
2015-10-26Acquired
2013-07-01Private Equity
Leadership Team
Tom Signorello
Chairman & Chief Executive Officer
Recent News
2026-01-11
Company data provided by crunchbase