Shoppa's Material Handling · 5 hours ago
Automation Service Technician
Fort Worth, TX
Full-time
Onsite
New Grad, Entry LevelShoppa's Material Handling is a company focused on automated equipment solutions, and they are seeking an Automation Service Technician. This role involves performing inspections, diagnostics, repairs, and preventive maintenance on various automated systems to ensure reliable performance and customer satisfaction.
Transportation/Trucking/Railroad
Responsibilities
Conduct comprehensive equipment inspections to verify safety compliance, operational efficiency, and overall equipment condition
Troubleshoot mechanical, electrical, PLC, and communication/control systems, including 480V and low-voltage circuits
Perform time-and-material (T&M) repairs efficiently while providing accurate labor and parts documentation
Identify and recommend repairs, part replacements, or system upgrades to ensure optimal equipment performance
Accurately document all service activities, findings, and recommendations for invoicing and record-keeping
Manage and maintain proper van inventory levels to ensure parts availability and reduce service delays
Complete detailed service write-ups, including diagnostics, corrective actions, and recommendations
Perform quality control checks on each job to ensure system functionality, safety, and completeness
Communicate professionally with customers and internal teams regarding job status, completion, and recommendations
Identify customer business needs and relay potential growth opportunities to the sales team
Perform scheduled preventive maintenance and emergency repairs on Modula VLM systems and other automated equipment at customer sites
Maintain clean and organized work areas at customer sites and inside the company vehicle
Inspect and maintain company vehicle per service manual guidelines
Drive safely and responsibly, maintaining a professional image on and off the job site
Represent Advanced Intralogistics with professionalism and a customer-focused approach
Perform additional duties and special projects as assigned
Qualification
Required
Perform on-site inspections, diagnostics, repairs, preventive maintenance, and installations of automated equipment
Conduct comprehensive equipment inspections to verify safety compliance, operational efficiency, and overall equipment condition
Troubleshoot mechanical, electrical, PLC, and communication/control systems, including 480V and low-voltage circuits
Perform time-and-material (T&M) repairs efficiently while providing accurate labor and parts documentation
Identify and recommend repairs, part replacements, or system upgrades to ensure optimal equipment performance
Accurately document all service activities, findings, and recommendations for invoicing and record-keeping
Manage and maintain proper van inventory levels to ensure parts availability and reduce service delays
Complete detailed service write-ups, including diagnostics, corrective actions, and recommendations
Perform quality control checks on each job to ensure system functionality, safety, and completeness
Communicate professionally with customers and internal teams regarding job status, completion, and recommendations
Identify customer business needs and relay potential growth opportunities to the sales team
Perform scheduled preventive maintenance and emergency repairs on Modula VLM systems and other automated equipment at customer sites
Maintain clean and organized work areas at customer sites and inside the company vehicle
Inspect and maintain company vehicle per service manual guidelines
Drive safely and responsibly, maintaining a professional image on and off the job site
Represent Advanced Intralogistics with professionalism and a customer-focused approach
Perform additional duties and special projects as assigned
Strong mechanical and electrical troubleshooting ability; able to interpret schematics, wiring diagrams, and manuals
Able to identify wear, misalignment, electrical faults, software issues, and safety concerns
Quickly assess equipment issues and implement effective repair solutions
Clear, professional communication with customers and internal teams
Reliable, respectful, and customer-focused conduct in all situations
Build trust through knowledgeable, responsive, and high-quality service
Manage service calls efficiently and meet required scheduling expectations
Comfortable working in various environments and on changing equipment needs
Complete accurate documentation and work orders for follow-up and billing
Company
Shoppa's Material Handling
Family-owned and operated since 1981, Shoppa’s has grown from a single location into one of the nation’s largest independent intralogistics providers—earning industry recognition and the trust of customers across the country.
Founded in 1981
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase