Versique Executive, Professional & Interim Recruiting · 9 hours ago
Director of Operations
Versique Executive, Professional & Interim Recruiting is a high-performance recruiting firm specializing in executive leadership search. The Director of Dealer Operations for Part & Service will lead operational excellence across multi-location markets, focusing on customer satisfaction, efficiency, and financial performance.
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Responsibilities
Lead, develop, and coach Operations Managers and frontline leaders across established, multi-location markets, with accountability for operational performance, financial results, and team development
Drive operational efficiency and revenue growth by setting and optimizing KPIs across service, parts, and rental functions, including responsibility for budgets, forecasts, and P&L performance
Oversee branch operations to ensure consistency, productivity, and quality customer service across regions
Develop and execute market-level operational and business strategies, translating strategic objectives into clear priorities, action plans, and measurable outcomes
Partner cross-functionally with sales, service, and support teams to deliver differentiated, client-focused solutions, resolve complex operational or customer issues, and drive continuous improvement
Qualification
Required
8-10 years of experience in operations or commercial leadership roles, including at least 5 years of success leading and developing front-line managers responsible for day-to-day operations, with accountability for performance across multiple locations or a regional footprint
Experience managing established or mature markets, with a demonstrated ability to improve operational performance, drive revenue growth, and manage budgets, forecasts, and P&L results
Ability to develop and execute market and business strategies and translate them into clear priorities and results
Strong understanding of products and services, with the ability to develop differentiated, client-focused solutions
Sound problem-solving, analytical, and decision-making skills, including competitive awareness and market positioning
Effective communicator with strong interpersonal, organizational, and stakeholder-management skills
Proficiency with Microsoft Office and able to quickly adapt to new systems and technologies
Preferred
Bachelor's degree in business, operations, finance, or a related field preferred
Benefits
Medical, Dental and Vision Insurance
401(k) retirement savings program with Company Match
Short-term & Long-term Disability
Life Insurance
Paid Time-Off
Company
Versique Executive, Professional & Interim Recruiting
At Versique, we don’t just fill roles—we build teams, drive growth, and enable transformation.
Funding
Current Stage
Growth StageRecent News
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