Kerry · 13 hours ago
Territory Service Technician - Southwest Florida
Florida, United States
Full-time
Onsite
Mid Level
3+ years expKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. The Territory Service Technician provides high-quality support for Kerry owned equipment, including installation, maintenance, and repair, while promoting Kerry Brands and ensuring customer satisfaction.
AgricultureFood and Beverage
Responsibilities
Create weekly planner by Customer Grade utilizing TST Equipment Performance Report to establish weekly routes. and report follow-up summaries to include Leads and Opportunities
Review work orders from Equipment Admin that have TST errors and resolve with corrective actions
Perform routine preventative maintenance on a regular basis for all assigned company equipment
Perform regional equipment trainings for sales and service personnel
Respond in a timely fashion to assigned repair requests, including emergency and after-hours repair calls when necessary. Complete and submit all necessary documentation within management guidelines
Install company equipment and train customer management, or designated personnel, on the proper use, maintenance, and cleaning of the equipment
Handle equipment installs, replacements or removals while completing and submit all necessary documentation within management guidelines and return equipment
Support sales team and initiatives
Identify sales opportunities while promoting Kerry Brands
Maintain parts and equipment inventories ensuring management directed stock levels are maintained. Complete parts and equipment physical inventories as directed
Maintain hand tools, equipment, and service van to ensure safe operation and promote a professional appearance. Responsible for the service, maintenance, inspections, and cleaning of Kerry owned service vehicle within company guidelines
Establish strong relationships with customers and ensure customer satisfaction levels are maintained. Respond to all requests, including voice and email messages, within management guidelines
Travel outside the assigned territory to assist in the installation, repair, or maintenance of equipment
Willingness to work a flexible schedule as overnights & weekends will be required and may include long-distance travel
Perform other duties as required
Qualification
Required
High School or Technical/Trade School Diploma
Minimum three years' experience in a related field
Ability to travel the full range of your territory (Clearwater through Marco Island)
Solid mechanical ability and knowledge of electrical wiring and components, plumbing, and related safety measures/ codes
Strong communication, interpersonal and customer service skills
Ability to troubleshoot in both mechanical and electrical systems, think independently, and be self-motivated
Candidate must possess a valid driver's license and a clean driving record
Strong computer skills including knowledge of Microsoft Office suite of products or similar programs
Preferred
Refrigerated equipment training/experience
Three years' experience in air conditioning or refrigeration related repair is a plus
HVACR License and E.P.A. universal refrigerant certification is a plus
Company
Kerry
The most innovative portfolio of Taste & Nutrition technologies and Ingredients & Actives for the global food, and beverage industries.
10001+ employees
H1B Sponsorship
Kerry has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (13)
2023 (10)
2022 (12)
2021 (22)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
unknown2017-01-15IPO
Leadership Team
Gerry Behan
Global President and CEO
Alan Barrett
Chief Operating Officer Kerry Ingredients & Flavors - Asia Pacific
Recent News
Food & Drink Business
2025-10-27
Company data provided by crunchbase