AdventHealth · 8 hours ago
Customer Service Specialist (Front Desk) Multiple Locations KC Metro Area
Overland Park, KS
Full-time
Onsite
Entry Level
$15.63/hr - $23.45/hr
1+ years expAdventHealth is a community-focused healthcare organization dedicated to uplifting individuals in body, mind, and spirit. They are seeking a Customer Service Specialist to manage patient appointments, maintain confidentiality of medical records, and ensure efficient communication within the department.
Health CareHospitalOnline Portals
Responsibilities
Collaborates with leadership to provide accurate and timely completion of projects
Schedules patient appointments and collects payments
Maintains confidentiality of medical records and other sensitive information
Adheres to the Corporate Compliance plan and all applicable local, state, and federal regulations
Organizes and maintains the department filing system efficiently
Processes and distributes incoming, outgoing, and interoffice mail (including faxes)
Performs daily reconciliation of payments and adjustments
Demonstrates knowledge and maintenance of office equipment, including phone systems, photocopiers, computers, fax machines, and calculators
Other duties as assigned
Answers and routes phone calls using good judgment, ensuring messages are relayed timely and accurately
Qualification
Required
Demonstrated customer service skills
Ability to communicate effectively over the phone and in person
General clerical skills
High School Grad or Equiv
1+ of experience
1+ work experience
Preferred
Associate
1+ of position-related experience
Benefits
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Company
AdventHealth
AdventHealth is a nonprofit healthcare system providing whole-person care through hospitals, clinics, and virtual services.
501-1000 employees
H1B Sponsorship
AdventHealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$0.25MKey Investors
Florida Blue FoundationKentucky Opioid Abatement Advisory Commission
2025-09-15Grant
2023-10-05Grant· $0.25M
Leadership Team
Clifton Scott
COO Flagler | St. Johns Market
Bela Nand
Chief Medical Officer
Recent News
2026-01-24
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-19
2026-01-15
Company data provided by crunchbase