Hotel Engine · 2 days ago
Event Sales Coordinator
United States
Full-time
Remote
Entry Level
$75K/yr - $75K/yr
1+ years expEngine is transforming business travel into a personalized and rewarding experience. As an Event Sales Coordinator, you will manage inbound leads, coordinate logistics, and build client relationships to drive group travel bookings.
Business TravelHospitalityHotelTravel
Responsibilities
Own and convert inbound group travel leads by proactively reaching out to engage clients and guiding them through the booking process to completion
Own the coordination of timelines, hotel communication, and key logistics — including gathering RFPs — to ensure group bookings are successfully executed
Proactively resolve booking challenges—such as budget changes, shifting guest needs, or timeline adjustments—while keeping customer satisfaction a top priority
Guide new prospects through the event booking process with the goal of converting interest into confirmed bookings, while educating them on how to use the platform effectively
Qualify and actively pursue inbound group travel leads to drive booking conversions
Identify and act on upsell or cross-sell opportunities by engaging clients directly and collaborating with the broader sales team as needed
Ensure all client activity, booking progress, and event details are accurately tracked in our CRM and internal tools in real time
Work closely with Sales, Customer Success, and Supplier Relations to align on group booking details, resolve roadblocks, and ensure seamless execution
Take ownership of all communication by proactively updating internal teams and clients with timely, clear information on booking status and any issues
Surface recurring challenges and propose process improvements to streamline the group booking experience for both clients and internal stakeholders
Qualification
Required
1–3 years of experience in a customer-facing role (events, hospitality, sales support, SDR, customer success, etc.)
Proven background in high-volume, customer-facing roles that blend sales and service — such as inside sales, sales development, event coordination, or customer success; (experience in travel, hospitality, or SaaS preferred.)
Comfortable using CRM tools (Salesforce, HubSpot) and modern productivity platforms
Strong organizational abilities to manage multiple accounts and deadlines
Excellent communication skills for proactive client engagement and cross-team collaboration
Comfortable using CRM and data tools to monitor pipeline and customer activity
Self-driven with a hunter mentality who takes full ownership and relentlessly pursues results
Curious and data-informed to identify client needs and growth opportunities
Adaptable and thrives in a fast-paced, evolving environment
Customer-obsessed with a passion for delivering exceptional service
Collaborative team player with a relentless will to win and exceed goals
Preferred
Experience in event planning, travel logistics, or group sales
Familiarity with B2B SaaS environments or sales team workflows
Demonstrated success working cross-functionally in high-growth teams
Benefits
Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
Check out our full list at engine.com/culture.
Company
Hotel Engine
Hotel Engine is now Engine.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$221MKey Investors
PermiraTelescope Partners
2024-09-17Series C· $140M
2021-12-02Series B· $65M
2019-09-05Series A· $16M
Leadership Team
Elia Wallen
Founder/CEO
Harrison Doyle
VP, Strategy / Chief of Staff to the CEO
Recent News
2025-12-16
Small Business Trends
2025-10-24
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