American Medical Response · 13 hours ago
Pre-Billing Specialist
American Medical Response is dedicated to delivering compassionate, quality medical care, primarily in emergency and patient relocation services. The Revenue Cycle Specialist is responsible for reconciliation and review of patient care records, ensuring all paperwork is received and completed for billing.
Health CareTransportation
Responsibilities
Reconcile ambulance trips in the billing system, ensuring every billable ambulance request has a complete and thorough PCR
Monitor and actively work CheckPoint queues of assigned Operations
Manage returns from billing (RFB) and work with Operations to obtain or correct missing or erroneous information
Search approved systems for additional patient demographics and insurance information to reinforce crew-captured data
Process customer complaints quickly by receiving, investigating, redirecting or, resolving the issue
Convey an attitude of intolerance for unprofessional behavior
Develop and sustain excellent working relationships with AMR professionals (e.g., Operations, Business Development, IT and Finance), as well as with the Company’s clients, payors, consultants, banks and financial intermediaries and government agencies
Adhere to all company policies and procedures
Adhere to and comply with information systems security. Know and follow Information Systems security policies and procedures, attend Information Systems security training, and report information systems security problems if identified
Complete other duties as assigned
Communicate a willingness to help others succeed
Demonstrate and promote a spirit of teamwork and cooperation
Convey and inspire a sense of competence and commitment
Use initiative to learn new skills, enhance personal knowledge and improve communications
Demonstrate an ability to communicate and work well with others (e.g., customers, facilities, AMR Operations, and payors)
Seek opportunities to improve the work environment
Perform other duties as assigned
Qualification
Required
High School diploma or GED required
Maintain working knowledge of various tools including but not limited to basic Microsoft Office software, QWERTY keyboard use, basic computer function required
Communicate clearly in English, both verbally and in writing, to convey information distinctly and concisely. Use appropriate grammar and punctuation in written documents
Preferred
EMT certification/licensure or medical experience preferred
Work with computer programs and software preferred
Work with general public preferred
Experience in medical industry preferred
General knowledge of medical and insurance industry terminology preferred
Knowledge of Medicare and Medicaid guidelines related to ambulance billing preferred
Knowledge of HIPAA, Sarbanes-Oxley and other critical governmental regulations within one (1) month of hire date
Company
American Medical Response
America’s leading provider of medical transportation, provides services in 40 states and the District of Columbia.
Funding
Current Stage
Late StageTotal Funding
unknown2017-08-08Acquired
Recent News
2025-12-24
2025-11-19
2025-10-23
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