Branch Manager jobs in United States
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Popular Bank · 21 hours ago

Branch Manager

Popular Bank is a leading financial institution evolving over a century, dedicated to providing financial solutions to customers across various stages of life. They are seeking a Branch Manager to oversee branch operations, manage financial performance, develop new business, and ensure a top-notch customer experience while adhering to operational compliance and standards.

BankingFinancial ServicesLending
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Responsibilities

Be fully accountable to manage the branch budget by ensuring revenues and expenses meet or exceed goals
Lead all sales activities for the branch, sourcing new client relationships and expanding existing client relationships by bringing the full suite of products to the client
Institute a sales and service culture with a sharp focus on providing clients with a best in class customer experience that leaves a mark of authenticity, warmth, competence, and simplicity
Build and manage a robust branch loan and deposit sales pipeline. Review reporting and provide consistent feedback to all employees on performance against sales targets
Develop a strong community network of local leaders and business to promote the branch's active involvement within the community
Mentor and coach staff through leadership by example of Popular’s Institutional values: Social Commitment, Customer, Integrity, Excellence, Innovation, Our People, Performance
Effectively communicate branch goals to employees, and monitor goal attainment
Ensure adherence to Popular’s brand standards around consistently delivering a best in class customer experience while following all guidelines and procedures
Be responsible for overseeing and coordinating operations of a branch, including training and managing teams to adhere to operational procedures, recruitment, expense management, etc
Be fully accountable for branch assessment results, audits (internal or external), and BSA efforts. Act as primary escalation point for decisions and issues within branch
Ensure operational risks are mitigated and branch and teams adhere to regulatory compliance policies and procedures
Lead and develop Branch Supervisor to successfully oversee day to day branch operations with a strict focus on branch procedures and regulatory compliance
Perform supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Qualification

P&L managementSales managementBusiness developmentRegulatory complianceCommunity networkingLeadershipCoachingCustomer experienceTrainingNMLS registrationTeam managementCommunication

Required

Bachelor's degree from accredited college or university and/or five years or more of experience in Retail Branch operations, business development, sales and managing employees or equivalent related experience and training
NMLS registration; Safe Act compliant

Preferred

Prior experience as Assistant Branch Manager or Branch Manager

Benefits

Comprehensive health plan
Flexible time off options
Savings and investment plans

Company

Popular Bank

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Popular Bank provides mortgage, cash management, credit cards, loans, investments, financial, and banking services.

Funding

Current Stage
Late Stage

Leadership Team

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Yanetsy Iturralde Compain, MSHRM
Our People Strategic Partner, VP - South Florida Region
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Meenakshi Thanikachalam
Executive Head of Data & Analytics (Chief Data & Analytics Officer)
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Company data provided by crunchbase