IT Support Specialist jobs in United States
cer-icon
Apply on Employer Site
company-logo

USA Rare Earth, Inc. (Nasdaq: USAR) · 14 hours ago

IT Support Specialist

USA Rare Earth, Inc. is on a mission to become a leading supplier of critical materials for the green energy and technology revolution. The IT Support Specialist plays a key role in supporting the IT infrastructure for the company's magnet manufacturing and R&D operations, overseeing the planning, implementation, and administration of IT systems.

Angel InvestmentManufacturingMiningProduct Design
check
H1B Sponsor Likelynote

Responsibilities

Respond to and resolve day-to-day IT support tickets in a timely manner, ensuring minimal disruption to operations
Plan, implement, and maintain IT systems supporting production, engineering, and business functions across the organization
Collaborate with end users, including operations, engineering, and administrative teams, to diagnose and resolve hardware, software, and network issues
Analyze business needs and recommend cost-effective IT solutions that align with start-up growth and manufacturing requirements
Install, configure, and maintain network infrastructure, including LANs, WANs, wireless networks, and secure remote access for plant and office connectivity
Monitor and optimize network performance to ensure high availability across manufacturing systems and ERP/MES platforms
Implement and maintain cybersecurity and data protection measures, including endpoint management, access control, and backups
Assist in IT compliance audits, including SOX controls, by maintaining documentation and supporting evidence collection
Support system setups for new equipment, production lines, and new hire onboarding
Maintain clear documentation of IT configurations, standard operating procedures, and system specifications
Assist with IT project planning and scheduling, including system upgrades, integrations, and automation initiatives
Partner with vendors and internal stakeholders to evaluate and deploy new hardware, software, and network technologies

Qualification

Network administrationSystem integrationHardware/software troubleshootingMicrosoft 365 administrationSOX compliance knowledgeCloud environmentsCommunicationOrganizational skillsCollaboration skills

Required

Bachelor's degree in Information Technology, Computer Science, or related field preferred
4–7 years of IT experience, preferably in a manufacturing, industrial, or engineering-driven environment
Strong understanding of network administration, system integration, and hardware/software troubleshooting
Experience supporting production or laboratory systems (e.g., PLCs, data collection, ERP, MES) is highly desirable
Familiarity with cloud environments (e.g., Azure, or equivalent)
Hands-on experience with Microsoft 365 administration, including user provisioning, licensing, and security policies
Knowledge of Microsoft Entra ID (formerly Azure AD) for identity and access management, including user/group management and conditional access policies
Experience administering Microsoft Teams, including channel management, permissions, and integration with business workflows
Proficiency in SharePoint Online administration, including site creation, permissions management, document libraries, and collaboration tools
Understanding of SOX (Sarbanes-Oxley) compliance requirements and IT general controls, including access management, change management, and audit trail documentation
Strong documentation and organizational skills with the ability to manage multiple priorities
Excellent communication and collaboration skills—comfortable supporting users at all levels in a fast-paced, hands-on environment

Company

USA Rare Earth, Inc. (Nasdaq: USAR)

twittertwitter
company-logo
USA Rare Earth, LLC is a U.S.-based, vertically integrated magnet technology company.

H1B Sponsorship

USA Rare Earth, Inc. (Nasdaq: USAR) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)

Funding

Current Stage
Public Company
Total Funding
$202.56M
Key Investors
Navajo Transitional Energy Company
2025-04-30Post Ipo Equity· $75M
2025-03-13Post Ipo Equity· $50M
2025-03-13IPO

Leadership Team

leader-logo
Alex Moyes
Vice President of Mining
linkedin
Company data provided by crunchbase