TATCHA · 10 hours ago
Assistant Manager, eCommerce
San Francisco, California (HQ)
Full-time
Onsite
Entry, Mid Level
$70K/yr - $80K/yr
2+ years expTatcha is a skincare brand rooted in timeless Japanese wisdom, offering transformative skincare solutions. They are seeking an Assistant Manager, eCommerce to enhance customer experiences by executing the DTC commercial strategy, managing site merchandising, and collaborating with cross-functional teams.
BeautyE-CommerceHealth CareRetail
Responsibilities
Execute day-to-day site merchandising, including digital catalog management, category rankings, upsell/cross-sell strategies
Own site search program management, promotional setup, gifting experiences and content updates on Shopify
Own the Wrike intake system, managing and prioritizing e-commerce requests to ensure efficient cross-functional workflows
Drive close ways of working with Creative and Marketing teams to support campaign execution, including creative briefs, asset approvals, timelines, and launch readiness
Provide operational support for Klayvio and TikTok Shop channels
Gain familiarity with basic in-stock and sku sales reporting, drawing own conclusions to make site merch recommendations and inventory actions
Partner with Technology and Development teams to UAT new site functionality
Project-manage cross-functional e-commerce initiatives to deliver on time and to leadership expectations
Qualification
Required
Bachelors degree or equivalent experience in Business, Marketing or a related field
2+ years of experience in Shopify Plus
HTML knowledge
Strong technical skills with both MS Office (specifically Excel and PowerPoint), G-suite applications, and Wrike/project management systems
Experience in a direct-to-consumer business
Passion for ecommerce and how businesses operate
Highly organized, strong time-management skills and the ability to manage multiple competing priorities
Exceptional attention to detail
Data driven
Proactive problem solver who learns quickly, takes ownership, and has a strong bias for action
Excellent written and verbal communicator
Relationship-driven team player who enjoys partnering cross-functionally to get things done
Positive, adaptable, and action-oriented mindset
Enjoys working in a fast-paced environment
Preferred
1+ years experience in Klayvio and TikTok Shop
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
Accident insurance
Critical illness insurance
Disability insurance
Retirement savings plans and company match
Paid family leave
Education-related programs
Paid time off
Paid holidays
Company
TATCHA
Tatcha offers a line of serums, moisturizers, mists, exfoliants, and cleaners.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$19.82MKey Investors
Castanea
2019-06-10Acquired
2017-10-16Private Equity· $15M
2015-12-20Series B
Leadership Team
Mary Yee
Chief Executive Officer
Angela Garcia
Chief Financial Officer
Recent News
Global Cosmetics News
2026-01-24
Global Cosmetics News
2026-01-22
Morningstar.com
2025-10-17
Company data provided by crunchbase