Wu Yee Children's Services · 12 hours ago
Early Learning for All Program Enrollment Specialist
San Francisco, CA
Full-time
Onsite
Entry, Mid Level
$29.52/hr - $36/hr
2+ years expWu Yee Children's Services believes in excellent child care and education for all children. The Early Learning for All Program Enrollment Specialist works with families to evaluate program eligibility, perform intake interviews, and assist families in locating childcare services and community resources.
EducationHealth CareService Industry
Responsibilities
Conduct timely childcare eligible and need intake Interviews according to program guideline
Counsel and maintain monthly caseload with accessing childcare subsidies
Maintain a digital ELFA family file for all families under your caseload
Enroll income eligible families into the Early Learning for All Programs and directed by the Program Supervisor and Program Manager
Orient families and childcare providers to childcare Early Learning for All program including fully funded voucher and tuition credit program
Ensure families are in compliance with program regulations and policies
Perform accurate and timely data entry relevant to caseload and in accordance with program and policy requirements
Document phone conversations and case intake with parents, childcare providers, and other social services providers
Respond to inquiries and provide timely communication to Program Tuition Specialist. Assist with coordination regarding client's childcare status, to ensure timely and accurate provider payments
Assist and guide new and existing families through the ELSF during their application, selection, and enrollment process
Collaborate with Resources and Referral Specialist to support families get childcare and provide appropriate supportive Referral Specialist to support families get childcare and provide appropriate supportive services and community resources
Conduct file review to ensure quality assurance
Assist Tuition Specialist to support child care providers regarding attendance records and payment issues
Maintain ongoing communication and follow-up with parents, childcare providers, and other social service providers regarding the childcare needs of clients, including policies and procedures of programs
Attend and proactively participate in all meetings relevant to services delivery and staff professional development
Assist to conduct workshops and orientations for parents as needed
Participate in department team projects, cross training and participate in agency activities as needed
Report on suspected child abuse and follow up as mandated
Other duties as assigned including participating in ongoing professional development and handling additional tasks as required to support the overall goals and operations of the Early Learning for All program
Qualification
Required
Excellent interpersonal skills
Good verbal and written communication skills
Strong organizational skills and ability to multi-task
Knowledge of San Francisco community resources
Experience working with limited English speakers and diverse populations
Proficient with MS Office Suite and working knowledge of database
Be a team player and support colleagues
Ability to work some evenings and weekends
Bachelors degree in education or public administration and accounting or related field
Two Years' work experience in state or federal child care subsidies field, or Early Head Start programs
Excellent written and oral communication skills
Frequently walks, uses hands and fingers to handle or feel objects, tools, or controls, and frequently talks and hears
Often required to stand, sit, reach with hands and arms; and stoop, kneel, and crouch, bed squat or crawl
Ability to lift carry up to 25 pounds and in case of emergency a 40 pounds child
Specific vision abilities requires by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Preferred
Bilingual and biliterate in Spanish /English a plus
Benefits
Fully paid employee health, dental and vision
403b with matching contribution after 1 year
14 holidays, 15 days' vacation and paid sick leave
Lots of opportunity for advancement across the organization
Extensive paid training and professional development
Company
Wu Yee Children's Services
Wu Yee Children's Services is a non-profit social service agency that provides child care and education for children.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Monica Walters
CEO
Jasna Cowan
Community Partner
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