California Department of Public Health · 3 hours ago
ANALYST II JC-506097
Sacramento, CA
Full-time
Hybrid
Mid Level
$6,031/mo - $7,547/moThe California Department of Public Health (CDPH) is dedicated to advancing the health and well-being of California’s diverse communities. They are seeking an Analyst II to provide support for the WIC Web Information System Exchange (WIC WISE), the WIC Electronic Benefit Transfer (EBT) Card, and the WIC App, while also delivering customer service to local agencies and families in both English and Spanish.
GovernmentHealth CareProfessional Services
Responsibilities
Provide customer service support to WIC local agencies and WIC families, in both English and Spanish
Report on customer trends
Respond to and document complex phone and/or email inquiries
Coordinate staffing schedules of support staff
Participate in User Acceptance Testing
Qualification
Required
Bilingual in English and Spanish
Experience providing customer service support
Ability to report on customer trends
Ability to respond to and document complex phone and/or email inquiries
Experience coordinating staffing schedules of support staff
Participation in User Acceptance Testing
Benefits
Modest stipend for those who fully and partially work from home
Paid leave credits
Company
California Department of Public Health
The California Department of Public Health (CDPH) is dedicated to optimizing the health and well-being of the people in California.
Founded in 2007
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dana Moore
Deputy Director, Chief Data Officer, State Registrar
Jason Angel
Committee Member, California Dialogue on Cancer (CDOC)
Recent News
2025-11-10
Mexico Business
2025-10-02
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