Fives DyAG Corp. · 10 hours ago
Field Service Leader
Wadsworth, OH
Full-time
Onsite
Mid LevelFives Group is an industrial engineering organization seeking a Field Service Leader. The role involves planning, supervising, and supporting the installation and maintenance of products, ensuring optimal operational performance, and fostering customer relationships.
Industrial Automation
Responsibilities
Positive attitude and strong focus on customer satisfaction
Experienced in performing troubleshooting all types of mechanical, hydraulic, pneumatic and electronic products
Strong analytical, diagnosis, and problem solving skills
Ability to work with blueprints, schematic drawings, and illustrations
Skilled in assembling and disassembling equipment
Expert in conducting repair and maintenance service on complex equipment
Ensure safety norms are followed during installation and maintenance processes
Strengthen and build client relationships by improving their interaction with products
Excellent customer service, technical, interpersonal and communication skills both in writing and verbally
Train internal and external groups on product operation and maintenance
Strong prioritizing, and time management skills
Ready and willing to travel domestically as well as internationally
Any and all duties related to your basic responsibilities as a Regional Service & Controls Specialist not listed above
Qualification
Required
Technical Degree, Engineering Degree or Equivalent Work Experience
Solid mechanical, hydraulic, and pneumatic experience in repairing and maintaining equipment
Experience in controls, VFD's, MCC's, PLC's and HMI's
Ability to read and understand mechanical, hydraulic, pneumatic, and electrical schematics and P&IDs
Proficiency in PC utilizing MS Word, MS Excel and MS PowerPoint
Positive attitude and strong focus on customer satisfaction
Experienced in performing troubleshooting all types of mechanical, hydraulic, pneumatic and electronic products
Strong analytical, diagnosis, and problem solving skills
Ability to work with blueprints, schematic drawings, and illustrations
Skilled in assembling and disassembling equipment
Expert in conducting repair and maintenance service on complex equipment
Ensure safety norms are followed during installation and maintenance processes
Strengthen and build client relationships by improving their interaction with products
Excellent customer service, technical, interpersonal and communication skills both in writing and verbally
Train internal and external groups on product operation and maintenance
Strong prioritizing, and time management skills
Ready and willing to travel domestically as well as internationally
Preferred
Business Acumen: Able to focus on delivering services in a way that enhances / maximizes profitability; ensure that we deliver service in a way that brings out the organization's value and competitive advantage
Entrepreneurial Drive for Results: The ability to find creative solutions and generate results in a dynamic market environment. Need to have a strong sense of urgency with a tireless work ethic
Influencing & Communication Skills: Keen listening, open-mindedness, and strong interpersonal skills so that necessary alliances with internal & external groups can be forged and developed quickly. Comfortable communicating both formally and informally with customers in maintenance and operations capacities
Technical / Functional Understanding: Able to serve as a source of technical / functional issues & perspective to customers and demonstrate a breadth of technical/functional knowledge within our core specialties
Benefits
Health
Dental
Vision
Life
Disability
Holidays
Personal Time Off
401K & IRA
And more
Company
Fives DyAG Corp.
Fives DyAG Corp.
Founded in 1998Wixom, Michigan, US
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase