CARE | Charlotte Animal Referral & Emergency · 5 months ago
Veterinary Client Service Representative - 1st Shift
Charlotte, NC
Full-time
Onsite
Mid LevelCARE | Charlotte Animal Referral & Emergency is a privately owned 24-hour Emergency and Specialty Referral Hospital in Charlotte, NC. They are seeking an experienced Client Service Representative to greet clients, manage patient check-ins, and maintain electronic medical records.
Health CareMedicalPetVeterinary
Responsibilities
Greet clients and patients as they enter the hospital
Answer multi-line telephone
Check patients in as they arrive
Notify technicians when patients have arrived
Secure all documents prior to the arrival of patients for scheduled appointments
Scan and save documents according to protocols
Input patient and client information correctly into the electronic medical record
Other duties as assigned
Qualification
Required
High school diploma, general education degree or equivalent
Ability to stay calm when customers are stressed or upset
Proficient with computers
Experience in customer service
Excellent written and verbal communication skills
Emotional intelligence, self and social awareness
Preferred
Veterinary CSR experience is preferred but not required
Benefits
80-hours of PTO
Company Health Insurance
Dental Insurance
Vision Insurance
401k with company match
Group Term Life Insurance
Voluntary Term Life Insurance
$1,500/yr Flexible Spending Account
Employee Assistance Program
Employee Discount
$750/yr CE Allowance
Uniform Allowance
Referral Program
Tuition Reimbursement
Company
CARE | Charlotte Animal Referral & Emergency
Charlotte Animal Referral & Emergency (CARE) is a state-of-the-art veterinary facility in Charlotte offering 24/7 emergency care and board-certified specialty care.
Founded in 2015
51-200 employees
H1B Sponsorship
CARE | Charlotte Animal Referral & Emergency has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (8)
2023 (21)
2022 (20)
2021 (25)
2020 (12)
Funding
Current Stage
Growth StageCompany data provided by crunchbase