Skilled Wound Care · 12 hours ago
Records Compliance Coordinator
Playa Vista, CA
Full-time
Onsite
New Grad, Entry Level
$22/hr - $24/hrSkilled Wound Care is seeking a detail-oriented and motivated Records Compliance Coordinator to support the accurate management, protection, and delivery of medical and employee records. The role involves ensuring compliance with internal policies and regulatory requirements while maintaining efficient document management and recordkeeping practices.
Health Care
Responsibilities
Ensure accurate and timely daily uploads of SWC surgical notes into multiple EHR systems
Track and maintain detailed logs of all records uploaded
Monitor and follow up on PCC integration automated uploads when applicable
Maintain a historical log of upload-related issues, including issue type, follow-up actions, and resolution dates, for both manual and automated uploads
Identify and report significant issues, trends, or system concerns promptly to the appropriate team members
Vet incoming calls and requests to confirm legitimacy of requested PHI and identify potential phishing or unauthorized requests
Redirect requests appropriately to billing, accounting, or other departments when applicable
Retrieve and securely transmit medical records requested by contracted or managed care facilities in compliance with HIPAA requirements
Log and track all medical records-related calls, emails, and correspondence
Field incoming calls and place outbound calls to service clients as needed
Ensure overall client satisfaction by delivering responsive customer service and escalating quality concerns to the appropriate manager
Assist clients with technical or logistical questions related to medical records access, delivery, or portals
Resolve customer concerns when possible and document actions taken
Ensure clients receive medical notes through the appropriate delivery method (EHR upload, portal, fax, or email)
Conduct facility outreach calls to confirm receipt of records, address concerns, and document feedback or positive encounters
Qualification
Required
High school diploma or equivalent required; associate degree or higher preferred
Strong understanding of HIPAA and confidentiality requirements
Excellent organizational skills with strong attention to detail
Ability to manage multiple priorities in a fast-paced environment
Strong written and verbal communication skills
Proficiency with EHR systems, document management tools, and Microsoft Office (Excel preferred for tracking)
Preferred
Previous experience in medical records, healthcare administration, EHR operations, or records management preferred
Benefits
Comprehensive Health, Dental, Vision Insurance.
Generous 401(k) plan with 4% company matching to help you build your future.
Enjoy generous paid time off to recharge and celebrate your wins.
Company
Skilled Wound Care
Skilled Wound Care provides professional wound, skin, and ostomy services to patients in nursing homes.
Founded in 2007
51-200 employees
H1B Sponsorship
Skilled Wound Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Bardia Anvar, MD
CEO
John Hensley
Vice President of Partnership Developenent
Recent News
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