Northern Arizona University · 15 hours ago
Business Analyst, Intermediate
Flagstaff, AZ
Full-time
Hybrid
Entry, Mid Level
$68K/yr - $68K/yr
2+ years expNorthern Arizona University is seeking an Intermediate Business Analyst to support its Student Affairs Business Intelligence and Operations department. The role involves developing and maintaining an understanding of strategic alignment with university goals, engaging with stakeholders to gather and synthesize business requirements, and driving initiatives to improve student retention and success.
Higher Education
No H1B
Responsibilities
Drives the strategic gathering of insights from diverse divisional sources, collaborating with cross-functional teams to envision projects, define business use cases, and outline high-level design specifications
Independently elicits requirements, partnering with seasoned business analysts to offer strategic recommendations for enhancing prioritized divisional projects with wide-ranging impact across multiple business units and stakeholders
Leverages a data-driven approach to create specifications of new data business process designs for review and approval from department management, based on examination of current business data and information gained from systems analysts and other stakeholders. Defines metrics and KPIs to quantify business process efficiencies and effectiveness
Identifies and mitigates risk factors associated with business processes and the need for security, continuity of operations plans, and other risk mitigations to ensure consistency, efficiency, accuracy, and effectiveness of the unit
Proactively addresses end-user inquiries, challenges, and service opportunities, applying strategic thinking to deliver impactful solutions
Designs and executes comprehensive test plans, strategically evaluating the systemic impact of business process enhancements on straightforward systems. Collaborates with experienced analysts as needed to ensure thorough evaluation of complex, multi-unit processes
Partners with Information Technology Services and administrative business analysts to identify and investigate system challenges, providing strategic recommendations, alternatives, and insights into risks and benefits for system modification to the change request management board
Monitors and manages tickets, updates, fixes, and enhancements in advance of the business units
Creates documentation, reports, and planning documents on the use of new or enhanced PeopleSoft updates
Identifies opportunities for optimizing and streamlining operations within the Student Affairs division, aligning efforts with strategic organizational objectives
Develops and utilizes various reporting and metrics to drive strategic decision-making by developing and implementing a range of reporting mechanisms and metrics to measure efficiencies and effectiveness. Tailors custom reports to address specific business requirements and objectives
Collaborates cross-functionally with unit members, stakeholders, and other stakeholders to design and refine reporting solutions that drive informed decision-making
Gathers and assesses University data to generate reports, recommendations, and communications tailored for division and department leadership. Employs data-driven insights to drive impactful change recommendations
Understands and applies knowledge of the appropriate handling of university business intelligence data
Develops and uses moderately complex analytical tools and models. May work with other technical and functional experts when necessary to gather information and collaborate on tools and model design
Prioritizes equity, inclusion, and accessibility in the conduct of analysis and presentation of reports. Applies strategic thinking to work with diverse, complex student data, extracting meaningful visualizations and recommendations to drive informed decision-making
Defines training requirements to deliver comprehensive support to end users within Student Affairs while actively seeking and analyzing feedback to enhance training effectiveness continuously
Create and update the internal Student Affairs business analyst training documentation
Represent the Student Affairs Business Analyst team on various divisional and University committees
Performs other duties as assigned
Qualification
Required
Bachelor's degree in Business Administration, Management Information Systems, Business Analysis, or a related field
2+ years of relevant experience
A combination of related education, experience, and training may be used as an equivalent to the above Minimum Qualifications
Preferred
Master's degree in Higher Education, Student Affairs, or Social Sciences
3+ years of full-time experience working in higher education
Intermediate experience documenting business requirements for improvement
Intermediate experience creating training documentation for end users
Company
Northern Arizona University
At NAU we've focused our mission to drive access and attainment for students in Arizona and beyond, to become a national leader and model in delivering equitable postsecondary value to students and the communities they represent.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jennifer Stevenson, CPA
Chief Financial Officer, Advancement | Foundation
Christy Farley
Vice President of External Affairs & Partnerships
Recent News
2023-07-07
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