Articulate · 17 hours ago
Sr. Events Operations Specialist - Tradeshows
United States
Full-time
Remote
Mid, Senior Level
$77K/yr - $102K/yr
5+ years expArticulate is seeking a Senior Events Operations Specialist, Tradeshows to own the operational execution of the company’s trade show programs and events. This role serves as an operational lead for assigned trade shows, with full accountability for logistics planning, vendor strategy, budget oversight, and onsite execution.
E-LearningEdTechEducationSoftwareTraining
Responsibilities
Own the end-to-end operational planning and execution for assigned trade shows, from initial planning through onsite delivery and post-event evaluation
Serve as the primary operational lead for assigned trade shows, accountable for logistics strategy, execution quality, and issue resolution
Lead the logistics workstream across all phases of trade show delivery, including planning timelines, production schedules, run-of-show development, and onsite execution
Exercise independent judgment to prioritize resources, resolve operational risks, and make real-time decisions that impact trade show quality, cost, and attendee experience
Act as the onsite operational lead at select trade shows, empowered to make decisions related to staffing, scheduling, vendor coordination, and attendee logistics
Ensure consistency, scalability, and adherence to Articulate’s brand and quality standards across all trade show executions
Develop and manage relationships with trade show organizers, vendors and production partners, including booth fabrication, show services, AV, freight, and labor providers
Own trade show program budgets, with authority to allocate and approve discretionary spend within assigned limits; escalate and recommend additional investment needs to leadership
Handle invoice reconciliation, variance analysis, and proactively surface scope or budget risks to mitigate overspend
Partner cross-functionally with Marketing Operations, Sales, Customer Success, Creative, and external agencies to align on booth design, collateral, digital assets, and promotional materials
Hold vendors and partners accountable to service levels, timelines, and quality expectations, and recommend corrective action or termination if performance is substandard
Orchestrate the logistics for assigned trade shows and related programs, including travel, lodging, freight, AV, catering, registration, onsite staff operations, and materials
Provide light-touch operational oversight for select virtual events and webinars associated with trade show and partner programs, ensuring platform readiness, speaker coordination, and seamless execution appropriate to program complexity
Oversee shipping, storage, and inventory management for trade show assets, establishing scalable systems that ensure accuracy, efficiency, and asset reuse
Oversee trade show registration workflows and attendee communications, ensuring a seamless and professional experience while delegating or executing tasks as appropriate
Maintain critical trade show documentation, including contracts, manifests, run-of-show, booth inventories, and attendee data, and continuously evaluate opportunities to improve data integrity and accessibility
Collaborate on post–trade show reporting and analysis, including lead capture coordination, ROI tracking, survey execution, and documentation of insights to inform future planning
Identify and implement process improvements across trade show logistics, vendor management, and operational tools to increase efficiency and scalability
Partner with the Senior Manager, Global Events to evaluate opportunities for trade show program enhancements, tooling improvements, and operational standardization
Contribute to the development and documentation of trade show playbooks, templates, and best practices that support consistency and long-term program growth
Qualification
Required
5–8 years of experience in trade show operations, corporate events, or event marketing operations within a high-growth or global organization
Demonstrated experience owning complex trade show programs, including logistics strategy, vendor management, and onsite leadership
Strong project and program management skills with the ability to manage multiple stakeholders and competing priorities simultaneously
Proven ability to exercise independent judgment, solve complex operational challenges, and make decisions under time-sensitive conditions
Financial acumen with experience managing event budgets, reconciling expenses, and providing spend analysis
Excellent written and verbal communication skills with a collaborative, cross-functional approach
Proficiency with Google Workspace, Notion, Slack, Zoom; experience with event management platforms (e.g., Cvent, Bizzabo) preferred
Ability to travel up to 25% annually, primarily domestic with limited international travel
Preferred
Prior ownership of trade shows, conferences, or branded experiential programs
Experience working with creative agencies, fabrication vendors, and production partners
Strong analytical mindset with experience evaluating tools, vendors, or processes to support scale
Familiarity with project management or collaboration tools used to manage complex, cross-functional programs
Experience with event registration platforms and virtual or hybrid event technologies
Proactive, solutions-oriented mindset with the ability to anticipate risks and independently drive resolutions
Benefits
Bonus eligible
Robust suite of benefits
Company
Articulate
Articulate develops a workplace training platform that provides online courses for management systems.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$1.5BKey Investors
General Atlantic
2021-07-01Series A· $1.5B
Leadership Team
Kerry Hannigan Munz
Chief Technology Officer
Wendy Stockholm
Business Transformation Advisor | Interim Head of Data | CoS to CTO
Recent News
2022-03-24
2022-02-10
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