Health Connect America · 1 hour ago
Director of Clinical and Leadership Development
US-SC-Columbia
Full-time
Onsite
Lead/Staff, Director/Executive
1+ years expHealth Connect America is a leader in providing mental and behavioral health services, dedicated to compassionate, client-centered care. The Director of Clinical and Leadership Development will support the Vice President of Operations by providing leadership training and assistance to drive growth, ensuring program compliance and fostering profitable operations.
Health Care
Responsibilities
Provide leadership, training, mentoring, and support to Program Directors (PDs), Clinical Supervisors (CSs), and Program Supervisors (PSs) to ensure program compliance, delivery of best practice, quality services, and profitability of each office
Responsible for coordinating New Leader Orientation for new PDs, CSs, and PSs, including providing state-level operational support and training
Train all PDs, CSs, and PSs as requested by Directors of Operations (DOs), including the following: Assist in the implementation of new programs and services. Provide leadership, mentoring, and support to ensure program compliance, delivery of best practice, quality services, and profitability of the office
Complete and facilitate Site Support Plans with offices as needed. Coach PD to identify challenges and goals. Develop timelines for completion of action items for improvement. Identify who is responsible for action items for improvement
Promote and ensure an environment that encourages, supports, and requires participation and implementation of PQI and the strategic planning process at all levels
Develop a yearly audit schedule to support PQI expectations
Attend regional treatment teams to show support and state-level leadership presence
Assist DOs with MAR Review and provide feedback
Participate in budgeting and strategic planning processes as requested by Vice President of Operations (VPO)
Participate in COA re-accreditation, state and payor audits, and implementation of CAPs
Support state with clinical decision-making, training, and policy reviews
Participate with interviews for management positions as requested by VPO
Participate in on-call tree for Clinical Supervisors to support consultation
Promote Leadership Development Training, including employee evaluation, recruitment, and retention
Support and attend all state functions to include weekly management calls and quarterly meetings for PD, CS, and PS positions
Coordinate, plan, and attend monthly calls and quarterly in-person DCLD meetings
Assist new states in identifying, hiring, interviewing, and training new DCLDs
Assist VPO as requested in the implementation of new programs and services
Participate with the Implementation and Development Team in developing and implementing clinical and operational training. Will meet monthly with and assist with state specific training needs
Perform other duties as assigned and/or approved by VPO to support the mission of the Company, both operationally and clinically
If professionally licensed: Provide board-approved licensure supervision as requested by VPO and as DCLD’s schedule permits. As a licensed clinician working for Health Connect America your NPI number will be used to bill for services performed by those being supervised by you. As a licensed clinician you will be responsible for ensuring that your credentials remain current, you comply with all training requirements, and you are adequately supervising your staff
Virginia-Specific Addendum to Essential Duties & Responsibilities: In addition to the duties listed above, DCLDs supporting Virginia programs are responsible for: Oversee and manage the state’s risk management function in compliance with applicable regulations, payor standards, and accreditation requirements. Complete and maintain required risk management training, including topics such as individual risk screening, conducting investigations, root cause analysis, and data analysis to identify risk patterns and trends. Conduct and oversee risk assessments to identify potential areas of concern and develop mitigation strategies that enhance safety and compliance. Lead and facilitate investigations or root cause analysis into incidents, complaints, or identified risks, ensuring thorough documentation and adherence to reporting requirements. Analyze data to identify trends and systemic risks, implementing proactive measures to reduce risk and improve organizational safety and performance
Qualification
Required
Minimum of a Master's degree in a behavioral health care or medical field, focusing on the provision of quality care services
Minimum of one (1) year of relevant experience in operations, consulting, supervision, program development, and/or management
Must demonstrate the ability to successfully manage office functions and requirements
Preferred
Candidates should preferably possess a current professional license applicable to the state of employment, ensuring compliance with local regulations in the mental health field
Benefits
Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
Paid time off
Paid holidays
Comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
Access to a Health Navigator
Health Savings Account with company contribution
Dependent Daycare Flexible Spending Account
401(k) Retirement Plan
Benefits Hub
Tickets at Work
Company
Health Connect America
Health Connect America provides mental and behavioral health services to children, families, and adults across multiple states.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-08-10Acquired
Leadership Team
Chad Lanning
Chief Financial Officer
Holly Davis MA, LPC-MHSP, NCC
Chief Quality Officer
Recent News
2025-03-18
2025-03-17
2025-03-17
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