SnapCode Inc · 16 hours ago
IN-ICRC-Intake Specialist
Room N300
Indianapolis, IN
Full-time
Onsite
New Grad, Entry Level
0+ years expSnapCode Inc is seeking an Intake Specialist to provide timely and professional responses to public inquiries regarding the Commission. The role involves answering questions, making referrals, and drafting complaints while maintaining confidentiality and strong organizational skills.
Information Technology & Services
Responsibilities
Respond to online inquiries regarding the filing of complaints
Effectively interview potential Complainants
Analyze and summarize information received from online inquiries
Prepare investigative work case files for investigations
Send Notice of Complaints and interrogatories to relevant parties
Provides excellent customer service, via telephone and in person
Responsible for monthly reporting
Analyze and apply relevant laws to establish jurisdiction over cases for ICRL enforcement areas
May be responsible for drafting appropriate motions before the Commission, including, but not limited to administrative dismissals and default orders
Research databases for correct contact information for relevant parties and witnesses
Other duties as assigned
Qualification
Required
Minimum 6 months of administrative experience
HS diploma or GED required
Previous legal course work, paralegal type coursework
Working knowledge of computers and Microsoft 365
Ability to effectively communicate, both orally and in writing
Practical knowledge of the Indiana Civil Rights Law and Federal Civil Rights Laws
Ability to type with speed and accuracy
Preferred
Ability to interpret, analyze and apply the laws appropriately and relevantly to areas covered by the Civil Rights Law
Ability to interpret and apply Commission policies and procedures as they relate to the charges of discrimination filed
Strong organizational skills with the ability to manage various projects simultaneously
Company
SnapCode Inc
Introduction Snapcode Inc., a US-based IT staffing firm, provides specialized technology professionals to businesses seeking their expertise.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase