IT Support Technician jobs in United States
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Revolution Sustainable Solutions, LLC · 13 hours ago

IT Support Technician

Revolution Technologies, LLC is seeking an IT Support Technician II to provide computer, hardware, and software support to employees. The role involves installing, troubleshooting, servicing, and repairing desktop/laptop computers and network equipment, as well as making recommendations for software and hardware purchases based on employee needs.

Industrial ManufacturingManufacturingPackaging ServicesPlastics and Rubber ManufacturingRecycling
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Provide computer, hardware, and software support to our employees
Installing, troubleshooting, servicing, and repairing desktop/laptop computers and our network equipment
Providing personal computer, hardware, and software support and installing attendant software
Investigate information, network, and communications needs of our employees
Make recommendations regarding software and hardware purchases to meet those needs

Qualification

Troubleshooting skillsCustomer serviceIT technical standardsNetwork technologyWritten communicationVerbal communicationTeam collaboration

Required

Must be US Citizen or Green Card holder
Must be able to work on a W2
Customer/solution ownership, an overall drive for excellence
Team focused with the capacity for knowledge sharing
Written and verbal communication skills with end users
Demonstrate a customer care philosophy that ensures a high level of customer satisfaction
Ability to understand user and business needs and translate to technical solutions
Basic knowledge of current IT technical standards as related to computers, printers, network technology, drivers, software troubleshooting, VPN technologies and RSA and Video Teleconference (VTC) and other related peripherals
Comprehensive troubleshooting skills of industry standard hardware and software products/services
Associate's Degree in a related field of study with 2 or more years of relevant experience
Higher education may substitute for relevant experience
Relevant experience may be considered in lieu of required education

Benefits

401(k)
Dental insurance
Health insurance
Vision insurance

Company

Revolution Sustainable Solutions, LLC

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It’s time to redefine possible.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Stephens Group
2021-11-15Private Equity
2019-09-17Series Unknown
2019-07-18Acquired

Leadership Team

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Scott Coleman
President and Chief Executive Officer
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Company data provided by crunchbase