Ojo Spa Resorts · 7 hours ago
Creative Content Coordinator (Santa Fe)
Santa Fe,NM,US
Full-time
Onsite
Mid, Senior Level
5+ years expOjo Santa Fe Spa Resort is a luxurious retreat seeking a Creative Content Coordinator to join their team. This role involves overseeing the development and execution of engaging narratives across various media channels, collaborating with marketing teams to align content with the resort's brand identity and mission.
Hospitality
Responsibilities
Lead content creation by collaborating with marketing, cross-functional teams, and external vendors (writers, designers, multimedia specialists)
Oversee and create visual content, messaging, and storytelling for digital ads, websites, email marketing, social media, and print materials
Collaborate on the production marketing copy for digital, social, email, promotions, and print campaigns
Ensure all content aligns with Ojo’s brand standards, tone, values, and identity through feedback and guidance on creative and copy
Routinely update website to improve UI/UX and accurately reflect the resort properties and their offerings
Develop and maintain an organized creative asset library, including photos, videos, logos, graphic files, brand guidelines, and presentation templates
Produce visual concepts and renderings to support resort improvement and renovation initiatives
Collaborate on the planning and execution of photo and video shoots
Manage and update Ojo Spa Resorts' brand standards and guidelines to ensure alignment with company goals
Work with the marketing team to develop and implement a content calendar, ensuring timely production and delivery of materials
Collaborate with the Marketing Manager to refine Ojo’s brand strategy and contribute to annual marketing plans
Ensure creative assets adhere to brand guidelines, reflect Ojo Spa Resorts’ identity, and meet high-quality standards
Partner with internal teams and external vendors to design and execute integrated marketing campaigns
Maintain a strong understanding of the target audience to ensure creative materials resonate with their needs and interests
Act as a brand steward, ensuring consistency across all touchpoints in alignment with Ojo Spa Resorts' mission and values
Work with the Marketing Manager to develop employee engagement, retention, and service excellence campaigns
Partner in the preparation of monthly, quarterly, and annual reports to demonstrate the effectiveness of marketing campaigns
Perform additional duties as required
Qualification
Required
Minimum of five years of marketing, graphic design and creative development experience
Proficient in Adobe Creative Suite, Excel, PowerPoint, CANVA, WordPress, and other business and design applications/software
Bachelor's Degree or greater in Marketing, Business or a related field
Excellent written and verbal communication skills
Details driven with the ability to calmly and efficiently manage multiple projects, deadlines and priorities in an extremely fast-paced, high-pressure environment
Adaptability to evolving business and department needs
Experience with Search Engine Optimization (SEO) platforms and campaign execution, i.e. GA4 and Google Ads campaigns
Reliable and punctual
The position requires manual dexterity; auditory and visual skills; the ability to create written and oral instructions and procedures; and the ability to speak and communicate clearly and professionally
Ability to work a flexible schedule including days, nights, weekends, and holidays
Physical Requirements: Ability to stand for extended periods, sit, reach, bend, kneel, stoop, climb, and push/pull/lift items weighing up to 40 pounds
Due to the natural environment at Ojo Spa Resorts, all staff must be comfortable outdoors performing physical activities, and be able to navigate uneven ground, diverse terrain, multiple stairs, and be prepared to work in unpredictable weather conditions
Benefits
Medical, Dental, Vision, generous 401k (with employer match) after applicable waiting periods
Employee Assistance Program (EAP)
Paid Sick Time
Paid Time Off
Ongoing training to build critical skills for current and future roles
Numerous Growth & Developmental Opportunities
Competitive Compensation
Discounted Employee Lunch
Free Lunch/Dinner on Thanksgiving & Christmas Employee Appreciation Lunches
Above and Beyond Awards - Ojo Bucks for eligible employees
Soak in the Springs for FREE (Monday - Thursday). Free to employee and one guest (over age 13)
40% off Spa Treatments (includes private pools and private Ojitos)
40% off at the Restaurants
20% off at the Gift Shops
Discounted Lodging Rate
Hiking Trails
Gym, Puppy Patch, Chicken Chat & Birthday Ojo Bucks Vouchers
Yoga Workshops (if space available) & Monthly Birthday Treats
Company
Ojo Spa Resorts
Our tranquil oasis has been a source of rejuvenation for centuries.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase