Osprey Management · 6 hours ago
Multi-Site MHC Manager
St. Louis,MO,US
Full-time
Onsite
Entry, Mid Level
$52K/yr - $52K/yr
2+ years expOsprey Management is a full-service commercial real estate firm specializing in Asset Management Services for Manufactured Housing and Self-Storage. The Multi-Site Property Manager is responsible for managing operations of mobile home communities, maximizing financial value, overseeing maintenance, resident relations, and ensuring legal compliance.
Product DesignReal EstateResidential
No H1B
Responsibilities
Completes the daily transactions and tasks related to the financial operation of the communities in the property management software, Rent Manager. Daily transactions can include; collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling resident accounts, preparing financial reports, and processing invoices and payables
Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue
Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed
Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings
Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements
Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues
Understand and comply with all Federal Fair Housing Act regulations
Analyze, prepare and manage the park's operation budget to improve profitability
Partner with Corporate Asset Manager and Marketing department to prepare marketing plans and develop new strategies and programs designed to meet occupancy goals
Promote and show community and ensure timely follow up takes place for all prospective residents
Facilitate the sale of mobile homes within the communities, including marketing available units, conducting tours, negotiating sales terms, and ensuring compliance with all applicable regulations
Collaborate with prospective buyers to understand their needs, provide accurate property information, and guide them through the sales process from inquiry to closing
Maintain accurate records of all home sales, transactions, and related documentation
Implement effective strategies to achieve sales goals while providing exceptional customer service to current and prospective residents
Participate in activities within the local community to promote community support
Qualification
Required
Willingness to work respectfully with people of diverse backgrounds
2-3 years of managerial experience of a mobile home community
Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications
Must be highly motivated, be able to work independently, solve problems involving: residents, personnel, finances, equipment/ maintenance issues, emergency situations, etc
Strong sales and negotiation skills, with a track record of meeting or exceeding sales goals
Excellent communication and customer service skills to engage with prospective buyers and residents effectively
Knowledge of Fair Housing laws, state regulations, and best practices related to property management and home sales
Possess strong written and oral communication skills
Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community
Must be able to work a minimum of 40 hours per week with additional hours as required for proper management of asset
Ability to solve problems
Willing to learn and a drive to improve community/asset
Valid driver's license and clean background required
Benefits
Medical benefits in the amount of $525 per month
Dental, Vision and other supplementary benefits available
Pet Insurance
Holiday Pay
401k
Paid Time Off (PTO)
Monthly Bonus Opportunities
Company Perks Program
Flexible Schedule
Opportunities for career advancement
Company
Osprey Management
Osprey Management is a property management company.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase