H15DEN · 6 hours ago
Customer service representative (Full Time)
United States
Full-time
Remote
New Grad, Entry LevelH15DEN specializes in driving real, in-person foot traffic to independent food and drink establishments, focusing on empowering small businesses. They are seeking a full-time Customer Service Representative to provide exceptional support, address inquiries, and enhance customer satisfaction while maintaining accurate records of interactions.
Computer Software
Responsibilities
Providing exceptional customer support
Addressing inquiries
Resolving complaints
Striving to enhance customer satisfaction and experience
Serving as a primary point of contact for clients
Ensuring client needs are met efficiently and effectively
Maintaining accurate records of customer interactions
Contributing to the continual improvement of customer service processes
Qualification
Required
Customer Service, Customer Satisfaction, and Customer Experience skills with a strong focus on delivering excellent service
Proficiency in Customer Support and Customer Service Representatives functions, including managing inquiries and resolving issues
Excellent communication and interpersonal skills to foster positive client relationships
Ability to work independently, prioritize tasks, and multitask in a remote environment
A problem-solving mindset with a proactive approach to addressing customer needs
Preferred
Previous experience in customer service, hospitality, or a related field is a plus
Company
H15DEN
Helping Independent Food & Drink Spots Drive Real Foot Traffic. Not Delivery, No Commissions, No Chains. Based in Southern California
Founded in 2025
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase