Banking Customer Service Representative jobs in United States
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Ultimate Staffing · 4 hours ago

Banking Customer Service Representative

Ultimate Staffing Services is actively seeking a dedicated and personable Banking Customer Service Representative to join their client's team in San Diego. This position requires an enthusiastic individual who can handle member interactions with professionalism and care.

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Comp. & Benefits
Hiring Manager
Rashad Williams
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Responsibilities

Manage inbound customer calls in call queue
Resolve customer issues efficiently and effectively
Perform data entry tasks with accuracy
Provide a positive and welcoming environment for all current and potential customers
Direct calls to the appropriate department for further assistance
Identify and field sales opportunities when applicable
Complete customer transactions as needed

Qualification

Banking experienceCall Center experienceMS OutlookMS TeamsFive 9 CRM SystemCustomer service skillsBilingual (English & Spanish)

Required

High School Diploma is required
6 months to 3 years of Banking and/or Call Center experience
Experience with MS Outlook, Teams and Five 9 CRM System

Preferred

Bilingual in English & Spanish is a plus

Benefits

Medical
Dental
Vision

Company

Ultimate Staffing

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Ultimate Staffing specializes in clerical, administrative, customer service, and manufacturing and production positions.

Funding

Current Stage
Late Stage

Leadership Team

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Lisa Marez
Partnership Director
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Company data provided by crunchbase