Libra Solutions · 19 hours ago
Account Representative - Negotiations
Las Vegas, Nevada, United States
Full-time
Onsite
Entry, Mid Level
2+ years expLibra Solutions is dedicated to improving legal processes through technical innovation and financial strength. They are seeking a highly responsive Account Representative to manage complex cases and drive financial and customer experience results within the Negotiations and Collections Team.
FinanceFinancial ServicesLendingSoftware
Responsibilities
Maximize positive customer outcomes while delivering identified customer experience and financial performance targets
Ability to promote and achieve high rates of customer/partner experience, enabling customers and partners to realize significant value from their engagements and improving performance in the market
Ensure delivery of targeted performance metrics and SLAs
Qualification
Required
High School or GED required
2+ years of work experience in an office type environment or contact center environment
Experience in Healthcare, Legal, Insurance, or Financial Services Industries – specific experience in personal injury, with applicable medical knowledge and claims law
Ability to understand and integrate technology and data-driven decision-making into the Negotiations and Settlement processes
Ability to consider and integrate a broad range of factors to develop and execute a win/win negotiation strategy
Must have excellent communication skills, both verbal and written and the ability to be collaborative with other members of the team
Self-motivated with desire to build great relationships, and able to meet and exceed goals
Able to adapt to change and pivot easily between tasks and process changes
Ability to work quickly and accurately to meet tight deadlines
Excellent verbal and written communication skills to handle interactions with attorneys and medical providers
Ability to operate efficiently and effectively within a continuous evolving environment
Must be able to work in-office at our Las Vegas, NV location
Benefits
Medical
Dental
Vision
Life insurance plans
401k with company match
Paid time off
Company
Libra Solutions
Libra Solutions is a financial services company that offers software, funding, and lending solutions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Matthew Milim
Chief Executive Officer
Janice Hammer
Executive Assistant to the CEO/Office Manager
Company data provided by crunchbase