AmeriServ Financial Bank · 2 weeks ago
Fraud Prevention Coordinator
Johnstown, Pennsylvania, United States
Full-time
Onsite
Senior Level
5+ years expAmeriServ Financial Bank is seeking a Fraud Prevention Coordinator to function as a point of contact for fraud-related activities. The role involves collaborating with customers, internal business lines, and law enforcement on fraud prevention and includes responsibilities such as reporting fraud, resolving issues, and ensuring compliance with banking regulations.
FinanceBankingVenture CapitalCrowdfundingFinancial Services
Responsibilities
Assist, if requested by internal departments with reporting fraud, resolving issues, providing information, and looking for opportunities to strengthen the customer relationship by suggesting the appropriate products and services
Respond to reports regarding fraud and electronic disputes, complete any follow up on fraud incident reports that are received from internal departments, and work closely with the appropriate staff to resolve and/or follow-up on all incidents, including but not limited to check card disputes
Inform all necessary departments to ensure all accounts are noted and protected against additional fraud, and restricting accounts, including online banking and cards, when necessary
Demonstrate compliance with all banking regulations and corporate policies and procedures. Keep up to date on all regulation changes
Develop and/or assist with Marketing material bank-wide to inform customers/employees of fraud detection
Maintain working knowledge of Regulation E, Regulation CC, the Bank Secrecy Act, and other banking regulations that apply to the position
Chair the Fraud Committee
Collaborate with internal business lines, such as Information Security, BSA, Compliance, Retail, and Operations on fraud activities and on fraud prevention. Develop and maintain a monthly report for all financial losses incurred by either the Bank or the customer
Assist and collaborate with any process or department procedure to ensure the most efficient and effective prevention of fraud activity within the organization
Collaborate with the third-party providers, such as the core banking provider on fraud prevention products and services
Collaborate with internal business lines to research and evaluate fraud prevention tools
Work with law enforcement and oversight agencies on fraud-related issues
Qualification
Required
Bachelor's Degree with at least 5 years of internal administrative skills in the financial service industry with a deep understanding of fraud risk management practices and/or operational risk including an understanding of digital technology/framework
In lieu of a bachelor's degree, a high school education, and 10 years of administrative skills in the financial service industry with in-depth level of knowledge of the related fraud risk management skills
Company
AmeriServ Financial Bank
AmeriServ Financial Bank is a banking firm based in Pennsylvania.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Bettina Greco-Fochler
Chief Credit Officer/ SVP
Michele Scanlan
Senior Vice President/Chief Human Resources Officer
Recent News
2026-01-07
2025-12-04
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