JLL · 16 hours ago
Maintenance Program Manager
Pontiac, MI
Full-time
Onsite
Senior Level
5+ years expJLL empowers you to shape a brighter way. The Maintenance Program Manager is responsible for overseeing the operations and performance for Critical Environments, ensuring efficient maintenance and client satisfaction while driving operational excellence with a team of professionals.
CommercialReal Estate
No H1B
Responsibilities
Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety in a dispersed regional portfolio
Maintain client satisfaction with delivery of facility services and support Client programs. Develop and maintain a positive client relationship
Provides contract, JLL corporate and account compliance management and quality control with vendor partners. Meet site Key Performance Indicators (KPI’s) and monitor Service Level Agreements (SLA’s) to identify potential challenges and plan corrective actions accordingly
Partner with Client to ensure overall oversight of portfolio is well maintained in a timely manner
Demonstrate strong collaboration and teamwork within regional team to drive overall account team success
Facilitate work order management for maintenance team and vendors
Enforce all Company policies and safety training requirements
Implement and monitor hazard control and team safety practices, ensure compliance with local codes, regulations and company policies
Support the Client in the implementation and execution of short and long-term projects
Support Client programs, processes and procedures that reduce short and long term operating costs and increase productivity
Oversee and execute the appropriate monthly/quarterly/annual on-site inspections
Manage JLL Supervisor who manage JLL UAW Skilled Trades
Hiring Maintenance Team Members / Interviewing
Follow CBA to create a comprehensive and cohesive relationship with UAW Leadership
Time Management
3rd Party Vendor Management where applicable
Spill Response
Mechanical Systems
HVAC/R (Heating, Ventilating, Air conditioning, and Refrigeration)
Building Exhaust Systems
Preventative Maintenance (Scheduled maintenance to prevent break down)
Emergency power systems
Uninterruptible power supply (UPS) systems
Standby generators Understanding of Building Systems
Building Automation Systems
Building Monitoring systems
Data Centers
Building Utility & Piping Systems
Energy Conservation Understanding of Life/Safety Systems
Signage
Evacuation Plans Understanding of Environmental Health & Safety
OSHA, State, and Local Regulatory Compliance
HAZMAT (Hazardous Material) Compliance
Environmental Compliance Initiatives
ISO Compliance
Perform Non-scheduled Repairs
Retain All Maintenance & Repair Documentation
Provide and Maintain Spare & Replacement Parts Inventories
Ensure and Monitor Equipment Uptime
Provide Emergency Repair Services
Ensure 100% Employee Safety Training Compliance
Perform Timely Safety Incident Reporting and Monitoring
Maintain “0” Recordable and Lost Work Day Case Injuries
Maintain 100% Overall Program – Safety PM Completion
Maintain 100% Overall Program – Safety Repair Completion
Utilize Pre-Task Planning Methods Personnel Management
Coordinate Employee PTO/Vacation Scheduling and Coverage
Qualification
Required
Strong interpersonal skills and problem-solving ability
Excellent verbal/written communication and presentation skills
Working knowledge of HVAC, electrical, mechanical, building automation systems across a variety of building types
Proven record of providing excellent internal and external customer service
Knowledge of standard business and accounting practices
Time Keeping Management
Advanced computer skills with emphasis on Excel and possess the ability to analyze data
Strong organizational, management, and supervisory skills
Experience in matrix management organization desirable
Demonstrated ability to develop successful relationships with and influence customers, both internal and external
Work experience in Facilities Management with management/technical emphasis
5-7 years industry experience required either in the corporate environment, third party service provider or as a consultant with demonstrated ability to exercise proper judgment
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase