Cigna Healthcare · 20 hours ago
Account Installation Associate Analyst - Cigna Healthcare - Remote
United States
Full-time
Remote
Entry Level
$23/hr - $35/hr
2+ years expCigna Healthcare is dedicated to improving health and vitality, and they are seeking an Account Installation Associate Analyst to support the account installation process. This role involves reviewing source documents, identifying discrepancies, and ensuring alignment with client requirements for a smooth installation experience.
Hospital & Health Care
Responsibilities
Review prior year source documents in multiple systems, i.e. ePro, CIT, Benefit Sculpting Tool (BST), and Vista
Review non-routine / complex issues that could cause downstream impact to client’s delivery of benefit summaries and system discrepancies to the Implementation team
Provide discrepancy reports calling out issues that could delay client implementation of healthcare services to their employees
Understand benefit stands across the Cigna benefit platforms for dental, vision, and medical benefit summaries and SBCs
Ensure source documents are maintained in the document storage process
Run comparison analyst of source documents using Cigna’s Quick Tool process
Map (Facets) client SBCs to MyCigna.com via Cigna’s internal process
Attend biweekly team meetings and training huddles to assist with the implementation and preparation for client interface sessions
Provide support with end-to-end audits to review disjoints in source documents
Produce work fallout reports and coordinate with Benefit Summary Analyst and Quality Reviews on maintenance activity/updates as needed
Qualification
Required
High School Diploma or GED required
2+ years of experience working with matrix partner relationships and effectively resolving issues, required
Proficient with Microsoft office products; (i.e., Excel, Outlook, and Word), required
Ability to independently manage divergent priorities and client expectations for mutually acceptable solutions, required
Preferred
1+ years of experience with Cigna's administrative capabilities including benefits, eligibility, ID cards, customer services experience, preferred
2+ years of experience with multiple software and system-based applications, including database and spreadsheets, preferred
Project management experience, preferred
Benefits
Medical
Vision
Dental
Well-being and behavioral health programs
401(k)
Company paid life insurance
Tuition reimbursement
A minimum of 18 days of paid time off per year
Paid holidays
Company
Cigna Healthcare
We are a health benefits provider that advocates for better health through every stage of life.
10001+ employees
H1B Sponsorship
Cigna Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (442)
2024 (335)
2023 (324)
Funding
Current Stage
Late StageLeadership Team
Laura Cascudo
CEO Communications Operations / Communications Operations Director
Stephanie Bobb
CEO Communications Operations Lead
Recent News
Hartford Business Journal
2025-10-07
2025-10-06
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