Peraton · 19 hours ago
Help Desk Support Technician
Springfield, VA, US
Full-time
Onsite
Mid Level
$39K/yr - $62K/yr
3+ years expPeraton is a next-generation national security company that drives missions of consequence. They are seeking a Help Desk Support Technician to support their customer onsite in Springfield, VA, focusing on resolving technical issues and maintaining records for computer hardware and software systems.
Information TechnologyRobotics
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems
Diagnoses, identifies, isolates and analyzes problems utilizing historical database records. May route calls to product line specialists
Maintains and updates records and tracking databases
Alerts management to recurring problems and patterns of problems
Performs basic PC, PBX, and network software programming
Qualification
Required
High School diploma plus some advanced training
Minimum of 3 years of experience
Active TS/SCI level clearance
Benefits
Employees may be eligible for overtime
Shift differential
Discretionary bonus
Company
Peraton
Peraton Fearlessly solving the toughest national security challenges.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Thomas Terjesen
Chief Information Officer
Recent News
Washington Technology
2026-01-22
2025-09-25
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