DeVry University · 10 hours ago
IT - Applied AI Prompt Engineer
United States
Full-time
Hybrid
Entry, Mid Level
2+ years expDeVry University is committed to closing society’s opportunity gap by preparing learners for careers shaped by technological change. The Applied AI Prompt Engineer will design, optimize, and maintain prompts and workflows for DeVry’s enterprise AI ecosystem, ensuring compliance and alignment with institutional policies.
E-LearningEducationHigher EducationUniversities
Responsibilities
Design and maintain high-quality prompts, and agent instructions for enterprise AI platforms
Rapidly prototype and iterate prompt variants using structured experimentation, evaluation metrics, and A/B testing
Build evaluation rubrics, structured test cases, and prompt datasets to measure accuracy, tone, consistency, and policy alignment
Adapt prompts for higher-education use cases (e.g., advising, HR, faculty support, IT, student services) while maintaining institutional tone and compliance
Curate and manage document ingestion, embeddings, and knowledge base updates to ensure relevant, current, and context-aware responses
(Optional) Maintain and optimize Retrieval-Augmented Generation (RAG) pipelines supporting policy retrieval, HRIS lookups, Salesforce case context, and SharePoint knowledge sources
(Optional) Define structured output formats (e.g., JSON) when required for automated workflows
Support the lifecycle of prompts and agents, including change control, versioning, and regression testing
Monitor usage, output quality, knowledge retrieval performance, and drift to detect issues early
Participate in lightweight incident response and safe rollback processes when AI behaviors degrade or become noncompliant
Maintain operational runbooks and documentation to ensure long-term maintainability and continuity
Implement guardrails and safety rules to minimize hallucinations, unsafe content, and policy violations
Identify and mitigate issues related to bias, tone, safety, and factual accuracy
Ensure AI usage adheres to institutional policies, compliance requirements, and risk standards
Serve as a translator between business stakeholders and technical teams, converting real-world workflows into effective prompt strategies
Partner with HR, Student Services, Academics, IT, Product, and Security teams to design AI-supported processes with measurable impact
Communicate findings clearly and concisely to non-technical audiences
Stay up to date on prompting techniques, LLM capabilities, and platform enhancements
Drive incremental improvements in agent reliability, workflow automation, and operational consistency
Contribute to standardized prompt frameworks, reusable templates, and prompt libraries
Qualification
Required
2+ years in applied AI, workflow automation, analytics, or product roles involving LLM-based systems
Hands-on experience designing and iterating prompts for tools such as Copilot, ChatGPT, or equivalent
Experience with RAG pipelines, knowledge retrieval, or document ingestion workflows
Ability to work rapidly and iteratively in ambiguous, fast-moving environments
Strong communication skills and ability to translate stakeholder needs into prompt/agent behavior
Experience using structured evaluation methods (rubrics, test cases, metrics) to assess AI output quality
Preferred
Familiarity with Python or low-code scripting for testing or API interactions
Experience with Microsoft Copilot Studio, Salesforce GPT, or enterprise AI platforms
Experience contributing to operational documentation or change control processes
Experience in higher education, EdTech, HR tech, or service operations
Basic familiarity with higher-ed workflows (student services, HR, academics, IT support)
Understanding of safety, compliance, and risk considerations in regulated environments
Benefits
401(k) and Roth Plan w/match
Paid Tuition Program
Remote and Flex Work Options
Medical, Dental and Vision Coverage
Paid Time Off
Paid Parental Leave
Fertility Coverage
Family and Domestic Partner Coverage
Adoption Assistance
Wellness Programs
Volunteer Time Off
Technology Stipend
Career Development Programs
Mental Health Care Programs
Tax Savings Account (FSA and HSA)
Short-Term/Long-Term Disability Coverage
Life, Accident, AD&D, Critical Illness Insurance
Auto/Homeowners, Pet and Legal Insurance
Exclusive Discount Programs
Family Care Services
2nd.MD, a virtual expert medical consultation service
Health Advocacy Service
401(k) and Roth Plan
Paid Tuition Program
Remote and Flex Work Options
Paid Sick Time
Technology Stipend
Company
DeVry University
Fostering student learning through high-quality education integrating technology, science, business and the arts.
1001-5000 employees
H1B Sponsorship
DeVry University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Elise Awwad
President and CEO
Recent News
2025-12-10
2025-12-09
Company data provided by crunchbase