Payabli · 13 hours ago
Technical Writer, UI and Conceptual Documentation
United States
Full-time
Remote
Mid Level
4+ years expPayabli is a Miami-based fintech company specializing in embedded payments infrastructure for vertical SaaS platforms. They are seeking a mid-level Technical Writer to own the documentation for the Payabli Portal, including merchant dashboards and workflows, while creating conceptual guides that make payment processing accessible to a wide range of users.
Developer APIsFinancial ServicesFinTechPaymentsSoftware
Responsibilities
Author documentation in MDX using an editor like VS Code (our docs platform is https://buildwithfern.com/Fern)
Create and maintain documentation for Payabli Portal workflows, merchant tools, and administrative interfaces
Write conceptual guides that explain payment processing fundamentals and integration patterns
Produce visual documentation including annotated screenshots and diagrams
Collaborate with Product, Design, and Engineering teams to document features pre-launch
Maintain documentation accuracy as products evolve
Use AI tools to enhance documentation workflows and content quality (we're a Claude shop)
Work with our internal CLI tool for documentation automation and workflows
Qualification
Required
4+ years of technical writing experience, with experience writing user-facing product documentation
Strong Git skills required - you'll work in our docs-as-code repository daily
Experience with docs-as-code workflows (familiarity with MDX, Markdown, YAML, version control)
Excellent conceptual and explanatory writing - you make complex topics accessible
Proven ability to create visual documentation (screenshots, annotations, diagrams)
Comfortable using AI tools as part of your documentation workflow
Willingness to learn and work with our internal CLI tool for documentation processes
Can work independently and prioritize across multiple product teams
Preferred
Curious about API documentation? We'd love to teach you!
Comfortable working in the command line
Payment processing or fintech domain knowledge
Benefits
Stock options
Flexible PTO
Medical, dental, & vision insurance
401K, HSA, pre-tax savings programs
Fully remote
Company
Payabli
Payabli is a payments infrastructure and monetization platform that helps software companies integrate payments into their business models.
11-50 employees
H1B Sponsorship
Payabli has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Growth StageTotal Funding
$68.05MKey Investors
QED InvestorsTTV CapitalFika Ventures
2025-06-17Series B· $36M
2024-06-25Series A· $20M
2023-03-15Seed· $8M
Leadership Team
Joseph Elias Phillips
Co-Founder
Andrea Vega Montes
Executive Assistant to Founders
Recent News
2025-09-12
Refresh Miami
2025-08-26
Company data provided by crunchbase