Frost · 15 hours ago
Claims Manager - Frost Insurance Agency
Fort Worth, TX - Downtown
Full-time
Onsite
Senior Level
5+ years expFrost Insurance Agency is dedicated to providing exceptional banking, investment, and insurance services. The FIA Claims Manager will prepare and perform claim reviews, act as a consultant, and set up procedures to ensure the best possible experience for clients while maintaining integrity and excellence in service.
Banking
Responsibilities
Prepare for claim reviews, which involves reviewing all open claims on accounts from loss run, preparing status reports on each claim from the various lines of coverage
Perform claim reviews and acts as a consultant with clients, carriers or third party associates
Review all monthly loss runs to determine accuracy of reserves and paid to date for Top Accounts and provide them with spreadsheets to outline results by policy term and/or coverage
Follow up on claim reviews and action plans by corresponding with adjusters and documenting a plan for conclusion
Provide oversight and coordinate a smooth settlement of disputed claims to insure the retention of our larger accounts
Responsible for setting up claim procedures and implementing them to ensure that our clients receive the best claims service available
Responsible for oversight of all lawsuits and complex claims for FIA client policy holders
Always taking action using Integrity, Caring, and Excellence to achieve all-win outcomes
Qualification
Required
Licensed Claims Adjuster for 5+ years with a current Texas Adjuster's License (All Lines), or attainment within 90 days
Texas General Lines Agent License: Property and Casualty (P&C), or obtainment within 90 days of hire
Excellent written and verbal communication skills
Strong organizational skills
Proficient in Microsoft computer applications
Preferred
Associates in Claims - AIC
Benefits
Medical, dental, vision, long-term disability, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including our Employee Assistance Program
Referral bonus program + more!
Company
Frost
Frost provides banking, investments, and insurance services to businesses and individuals throughout Texas.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Phillip Green
Chairman and Chief Executive Officer
Recent News
2025-11-25
2025-11-03
PR Newswire
2025-10-31
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