ICONMA · 1 month ago
Lockbox Application Analyst
Brooklyn, OH
Full-time
Onsite
Entry, Mid Level
$0/hr - $30/hr
2+ years expICONMA is a company seeking a Lockbox Application Analyst for their operations in Brooklyn, OH. The role focuses on supporting multiple functions within Lockbox in Payment and Deposit Operations, providing operational support, and developing industry expertise.
Staffing & Recruiting
Responsibilities
This role will support multiple functions and processes within Lockbox in Payment and Deposit Operations, focusing primarily on working with Service and Support teams in procedure development, testing, and creating scripts for testing
Payment and Deposit Operations fosters a culture founded on accountability, teamwork, leadership, intellectual curiosity and a balanced foundation between work and personal life
As an analyst, you will develop industry expertise and detailed product knowledge, and drive execution of strategic initiatives
Primary responsibility is providing operation support of Lockbox applications, and additional areas of support, as assigned. Job functions of an Operations analyst include:
Create, edit, and test application and operational procedures for Lockbox Operations and Support
Write and execute test scripts for operational testing of applications in process improvement projects
Performs business analysis for payment and deposit applications as assigned; applications can include mainframe, PC, distributed systems, databases, and/or web-based applications
Mine data from primary and secondary sources often using complex joins across multiple datasets
Plays a leadership role in providing ongoing production support within Payment and Deposit Operations applications and processes; acts as first line of contact for user reported inquiries and problems; performs problem reporting, tracking, resolution, root cause analysis and identification of preventative measures
Delivering high quality support and great service to our internal/external partners and clients
Active participation and guidance as it relates to Lockbox, and the associated applications/systems, process initiatives and projects
Translates business needs and requirements to Technology partners; translates technical material to the Loan, Payment, and Operational Services Process Areas and Lines of Business
Qualification
Required
Strong problem solving through ability to analyze qualitative, operational & financial data
Strong interpersonal, influencing and relationship building skills; must demonstrate the ability to work cross functionally with a variety of different personality types
Ability to concisely and effectively communicate with senior management
High degree of adaptability & intellectual curiosity, comfortable with ambiguity
Exceptional teamwork and collaboration
Bachelor's Degree or equivalent experience of ideally 2+ years in an operational or support environment
Attention to detail in documenting and implementing requirements
Highly organized, detail-oriented with the ability to thoroughly analyze and resolve issues
Excellent written and verbal communication skills
Strong aptitude to technology based tools and databases (i.e., Excel, Access, )
Interest, willingness and ability to assimilate information quickly and succinctly
Experience in Excel and Jira with an ability to manage large data sets, creating summary views using pivots tables, data graphs/visualization
Benefits
Health Benefits
Referral Program
Company
ICONMA
ICONMA: Your Partner in Global Staffing Solutions and Digital Transformation ICONMA is a globally recognized, Woman-Owned staff augmentation and technology consulting firm.
1001-5000 employees
H1B Sponsorship
ICONMA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (31)
2023 (26)
2022 (39)
2021 (37)
2020 (69)
Funding
Current Stage
Late StageLeadership Team
Claudine George
Founder and CEO of ICONMA, LLC
Company data provided by crunchbase