Healthix · 20 hours ago
Customer Success Coordinator
New York, United States
Full-time
Hybrid
Entry, Mid Level
$25/hr - $30/hr
2+ years expHealthix is a company focused on improving customer engagement in the healthcare sector. They are seeking a Customer Success Coordinator to assist in outreach and engagement of existing customers to meet organizational goals.
Health CareInformation Technology
Responsibilities
Actively outreach participants to support Statewide Common Participation Agreement (SCPA) goals
Work collaboratively with the Customer Success Management team and other key departments within Healthix to meet organizational goals
Manage relevant information and document all outreach activities in our Client Relationship Management Salesforce database
Produce and/or contribute to reporting assignments as they are defined by Healthix funders (New York eHealth Collaborative and NY State Dept. of Health)
Assist with other department duties as needed
Qualification
Required
Bachelor's Degree is required
Minimum of two+ (2+) years of related experience, preferably in the health care industry
Extremely organized with high attention to detail
Competence in developing strong relationship skills with high emphasis on delivering value and service
Comfortable presenting to small to medium sized audiences
Team player, results oriented, flexible and resourceful
Knowledge of MS Office 365 including Word, Excel, PowerPoint, and Salesforce CRM
Company
Healthix
Healthix is the largest public health information exchange in the nation, serving the most comprehensive range of organizations in New York.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Todd M. Rogow
President & Chief Executive Officer
Recent News
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