CloudZero · 18 hours ago
Senior Documentation Architect
United States
Full-time
Remote
Senior Level
5+ years expCloudZero is looking for a Senior Documentation Architect to own their documentation ecosystem end-to-end. This role focuses on designing and operating scalable systems for documentation accuracy and consistency, while also contributing directly to documentation as needed.
Cloud ComputingCloud ManagementDeveloper ToolsDevOpsMachine LearningSaaSSoftware
No H1B
Responsibilities
Own the architecture and strategy of CloudZero’s documentation, including information structure, content models, standards, and governance
Design, implement, and maintain AI-driven documentation pipelines to assist with content creation, updates, validation, and consistency
Establish and enforce documentation standards for tone, structure, terminology, and voice across developer marketing and technical operator content
Contribute directly to documentation as needed, particularly for new features, architectural changes, or high-impact areas - without being the sole or primary SME
Partner closely with product managers and engineers to integrate documentation updates into product development and release workflows
Work with support, sales engineering, and TAM teams to incorporate real-world customer needs, feedback, and usage patterns into documentation
Ensure documentation accurately reflects CloudZero’s domains, including data infrastructure, cloud cost management, and FinOps concepts
Own documentation tooling and infrastructure, including CMS platforms, git-based workflows, and automation frameworks
Define and apply AI quality controls, including hallucination detection, citation enforcement, and human review workflows
Continuously improve documentation quality through metrics, feedback loops, and iterative tooling enhancements
Qualification
Required
5+ years in documentation roles supporting B2B software products, ideally in data, cloud, finance, or business intelligence domains
Hands-on experience implementing AI-assisted documentation workflows, ideally as a technical owner or lead
Ability to define documentation strategy for both developer-facing and technical/operator audiences
Working understanding of data engineering concepts and finance or FinOps fundamentals
Experience partnering closely with product managers and engineers to keep documentation aligned with product evolution
Familiarity with developer-centric documentation infrastructure, including git-based workflows, SSGs, and docs-as-code practices
Understanding of AI documentation quality controls (e.g., hallucination management, citations, review workflows)
Strong written communication skills with a focus on clarity, consistency, and precision
Preferred
Experience supporting API-first or developer-centric products
Familiarity with structured content models or documentation schemas
Exposure to CI/CD-integrated documentation workflows or documentation testing frameworks
Company
CloudZero
CloudZero is a cloud cost optimization platform that enables organizations to analyze and manage their cloud expenditures.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$119.12M2025-05-28Series C· $56M
2024-10-11Series Unknown· $6M
2023-12-06Series B· $9.5M
Leadership Team
Matt Manger
Co-Founder
Bill Buckley
Senior Vice President of Engineering
Recent News
2025-12-01
Company data provided by crunchbase