Independent Software, Inc. · 21 hours ago
System Administrator, Level 2
Annapolis Junction, MD
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expIndependent Software, Inc. is focused on supporting critical national security missions, and they are seeking a System Administrator Level 2 to provide hands-on support for enterprise IT systems. The role involves managing system infrastructure, ensuring system availability and performance, and providing Tier 1 and Tier 2 support for incident resolution.
AnalyticsCloud ComputingCyber SecurityInformation TechnologyMachine LearningSecuritySoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide support for the implementation, troubleshooting, and maintenance of IT systems
Manage daily configuration, operation, and sustainment of system infrastructure
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution
Support day-to-day operations, monitoring, and problem resolution for client, server, storage, network, and mobile devices
Assist users in accessing and effectively using IT systems
Support escalation efforts and communicate system status to agency management and internal customers
Provide detailed analysis and feedback for escalated incidents and system issues
Support dispatch systems and remain engaged through resolution of hardware and system problems
Configure, manage, and maintain UNIX/Linux and Windows operating systems
Install, load, and maintain operating system software and patches
Implement operating system enhancements to improve system reliability, availability, and performance
Optimize system operations, resource utilization, and perform capacity planning
Troubleshoot complex system issues across hardware, software, and virtualized environment
Qualification
Required
Strong experience administering Red Hat Enterprise Linux (RHEL) environments
Experience designing, installing, configuring, and sustaining Linux-based systems
Proficiency with automation and scripting for configuration management, backup, and restoration (e.g., Bash, Perl)
Experience implementing and supporting OS-level clustering solutions
Hands-on experience with Puppet for system administration and configuration management
Experience installing and managing software using YUM repositories, RPM files, tarballs, and source code
Experience researching, acquiring, and applying IAVA patches
Strong proficiency using Unix/Linux command-line tools
Experience with VMware architecture, including installation and configuration
Experience supporting VMware features such as VMotion, template libraries, failover, and monitoring
Strong troubleshooting skills in secure or mission-critical environments
Bachelor's degree in a technical discipline from an accredited college or university
Five (5) additional years of System Administrator experience may be substituted for a bachelor's degree
Minimum of ten (10) years of experience as a System Administrator supporting programs and contracts of similar scope, type, and complexity
Demonstrated experience supporting enterprise IT systems, virtualization platforms, and secure system operations
CompTIA Security+ (or equivalent) – IAT Level II
Must possess an active TS SCI with appropriate Polygraph to be considered for this role
Benefits
Competitive compensation
Generous benefits
Work-life balance
Company
Independent Software, Inc.
Independent Software supports our customers by providing next-generation cyber services, intelligence and all-source analytics, machine learning, and mission application development.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Rhonda Jansen
President and CEO
Company data provided by crunchbase